At a Glance
- Tasks: Support global knowledge-sharing programs and improve operational best practices.
- Company: Join Lime, a leader in shared micromobility with a mission for carbon-free transport.
- Benefits: Remote work options, competitive salary, and a chance to make a real impact.
- Other info: Work onsite once a week in London, Paris, Berlin, or Rome.
- Why this job: Be part of a fast-paced team driving innovation in sustainable transportation.
- Qualifications: 3-5 years in knowledge management or operations; strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership.
Lime is seeking a Sr. Knowledge Sharing Associate to join the Global Operations team, reporting to the Sr. Manager, Training & Quality. In this role, you will support the implementation, maintenance, and continuous improvement of global knowledge-sharing programs that enable Lime Operators to efficiently access, contribute to, and apply operational best practices.
You will work cross-functionally with in-warehouse and field teams, as well as central functions, to ensure operational knowledge is accurately captured, structured, and maintained across 200+ markets. This role is highly execution-focused, with ownership over content quality, organization, and system usability, and a strong emphasis on driving adoption and continuous improvement.
This is an ideal opportunity for someone who thrives in fast-paced environments and enjoys building order from complexity through structured systems, clear documentation, and scalable processes. This role will be required to work onsite one day per week and be located within one hour of a Lime warehouse. This is a remote position with a requirement for candidates to reside in London, Paris, Berlin, or Rome to maintain effective collaboration across teams.
What You’ll Do
- Support the implementation and continuous improvement of Lime’s global Knowledge Sharing strategy, processes, and tools.
- Collect, organize, and maintain operational knowledge (e.g., SOPs, workflows, templates, best practices) in centralized repositories, ensuring accuracy and consistency.
- Own content lifecycle management, including reviewing, updating, and archiving materials to maintain high-quality, up-to-date resources.
- Maintain and apply taxonomies, categorization standards, and content structures to improve discoverability and usability.
- Partner with warehouse and field teams to capture operational insights and translate them into clear, scalable documentation.
- Contribute to the improvement of knowledge management systems and tools, including identifying opportunities to leverage AI and automation.
- Monitor usage data, search trends, and user feedback to identify gaps and drive improvements to content and systems.
- Support the rollout and adoption of knowledge-sharing tools and best practices through training, communication, and stakeholder engagement.
- Collaborate cross-functionally (e.g., Operations, Product, IT) to resolve issues and support knowledge-sharing initiatives and enhancements.
About You
- 3–5 years of experience in knowledge management, operations, communications, or a related field.
- Experience implementing, maintaining, or optimizing knowledge management systems (e.g., Elium, Confluence, Zendesk) in a global or multi-region environment.
- Experience supporting change management efforts and driving adoption of tools, processes, or ways of working across teams or regions.
- Hands-on experience supporting or scaling knowledge-sharing programs, with a focus on execution, content quality, and adoption.
- Strong written communication skills, with the ability to translate complex operational processes into clear, structured, and user-friendly documentation.
- Detail-oriented with a strong focus on content accuracy, consistency, and usability.
- Proven ability to work independently within a defined scope in ambiguous, fast-paced environments and manage multiple priorities.
- Data-driven mindset, with experience using metrics, user behavior, and feedback to identify gaps and improve content or processes.
- Comfortable collaborating cross-functionally and gathering input from diverse stakeholders.
- Experience in micromobility, logistics, manufacturing, or other operations-heavy environments is a plus.
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email for assistance.
Senior Knowledge Sharing Associate in London employer: Lime
Lime is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the rapidly evolving micromobility sector. With a strong commitment to employee growth, Lime provides opportunities for professional development and encourages contributions to meaningful projects that promote sustainable transportation solutions. Located in vibrant cities like London, Paris, Berlin, and Rome, employees benefit from a diverse and inclusive culture, as well as the chance to work alongside passionate individuals dedicated to making a positive impact on urban mobility.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Knowledge Sharing Associate in London
✨Tip Number 1
Get to know Lime's mission and values inside out. When you’re chatting with the team, show them you’re not just a fit for the role but also for the company culture. We want to see your passion for shared micromobility and how you can contribute to making transportation more sustainable.
✨Tip Number 2
Prepare some solid examples of how you've improved knowledge-sharing processes in your previous roles. We love hearing about real-life experiences, so think about specific challenges you faced and how you tackled them. This will help us see your problem-solving skills in action!
✨Tip Number 3
Don’t forget to ask questions during your interviews! It shows you’re engaged and genuinely interested in the role. Ask about the current knowledge-sharing tools they use or how they measure success in this position. This will help you understand if it’s the right fit for you too.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to explore all the opportunities we have at Lime. Let’s get you on board!
We think you need these skills to ace Senior Knowledge Sharing Associate in London
Some tips for your application 🫡
Show Your Passion for Knowledge Sharing:When writing your application, let us see your enthusiasm for knowledge sharing! Share examples of how you've contributed to knowledge management in previous roles and how you can bring that experience to Lime.
Be Clear and Concise:We love a well-structured application! Make sure your writing is clear and to the point. Use bullet points where necessary to highlight your skills and experiences, especially those that align with the job description.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Senior Knowledge Sharing Associate role. Highlight relevant experiences that showcase your ability to thrive in fast-paced environments.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed! It’s super easy and ensures your application goes directly to our hiring team. Plus, it shows you’re serious about joining Lime!
How to prepare for a job interview at Lime
✨Know Your Stuff
Before the interview, dive deep into Lime's mission and values. Understand their global operations and how knowledge sharing plays a crucial role in their success. This will not only show your enthusiasm but also help you relate your experience to their needs.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in knowledge management and operational processes. Be ready to discuss how you've improved systems or driven adoption of tools in previous positions, as this aligns perfectly with what Lime is looking for.
✨Ask Smart Questions
During the interview, ask insightful questions about Lime's current knowledge-sharing strategies and tools. This demonstrates your genuine interest in the role and helps you understand how you can contribute to their goals effectively.
✨Be Data-Driven
Since the role requires a data-driven mindset, be prepared to discuss how you've used metrics and user feedback to improve content or processes in the past. Highlighting your analytical skills will resonate well with Lime's focus on continuous improvement.
