At a Glance
- Tasks: Welcome guests and ensure a fun dining experience at our award-winning hotel.
- Company: Join Lime Wood, a boutique country house in the stunning New Forest.
- Benefits: Enjoy meals on duty, discounts, and a range of perks through Perkbox.
- Other info: Full training provided and great opportunities for personal growth.
- Why this job: Be the first face guests see and create memorable experiences every day.
- Qualifications: No experience needed; just a passion for customer service and people.
The predicted salary is between 22000 - 26000 £ per year.
Hours: 35 over 4 days
We are currently looking for a passionate and customer focused Host to join our team at our award-winning hotel, Lime Wood. Lime Wood is a 33-bedroom boutique country house set in the heart of the New Forest National Park. It is laid-back 5* luxury at its best, with Chefs Angela Hartnett and Luke Holder at the helm of the kitchen and a wellness spa within the grounds.
The front desk is essentially the hub of the hotel, being the first and last face our restaurant and hotel guests see. First impressions are everything and we want our guests to have the best first impression possible.
Why join us? We give our teams a great place to work that is fun, professional, and just a little bit different. At the heart of what we do and why we do it is our consideration for your work life balance. Compassion, consideration, and patience is the motto. Standards are clear, ambition is high. We understand our team and support them to achieve their goals.
Perks & Benefits:
- Meals on duty – We are an ethical business committed to the best staff food in the industry.
- 35% discount on food, beverages & treatments at Lime Wood.
- Take home goods – cost price.
- Perkbox – employee discount scheme with access to more than a hundred daily rewards ranging from free food in major UK restaurants, to movie tickets and high street clothing brands.
- Range of learning & development opportunities.
- Plus, much more…
To view our full range of perks, visit our ‘Why join us’ section on our career’s webpage: jobs.limewoodhotel.co.uk/whyjoinus
About the role:
As a Host, you will be encouraged to provide a fun dining, not fine dining experience to our guests. You will provide the link between all food and beverage departments, ensuring our guests are greeted and made to always feel welcome.
Responsibilities include, but are not limited to:
- Provide a warm greeting to all guests.
- Connecting all food & beverage services with regards to guests whereabouts.
- Ensuring adequate seating is available to guests, guiding them to reserved areas or to their restaurant table.
- Offer to take and store away guests’ coats and belongings, always ensuring that all items are stored securely.
- Proactive and adaptable to any situations that may occur.
- Always ensuring guest satisfaction.
- Gain an understanding of all services Lime Wood can provide, including private dining options and our kitchen table experience.
- Work collaboratively with all staff, stepping in to support with any tasks as/when required.
About you:
No experience is required. Any previous exposure to a guest focused/service role is advantageous. We are seeking a candidate who will enjoy interacting with a variety of people every day. Being able to work on your feet throughout your shift is required. Full training will be provided.
We are a founder member of the Hoteliers Charter aimed at raising the profile of hospitality, advocating working in hotels as a great career choice.
Restaurant Host in Lyndhurst employer: Lime Wood Group Ltd.
Lime Wood is an exceptional employer that prioritises a fun and professional work environment, ensuring a healthy work-life balance for its team members. With a commitment to employee growth through extensive learning opportunities and a range of unique perks, including ethical meals and generous discounts, Lime Wood stands out as a rewarding place to build a career in hospitality within the stunning New Forest National Park.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Host in Lyndhurst
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Lime Wood and soak in the atmosphere. Familiarising yourself with the space will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your greeting! As a Host, first impressions are key. Practise a warm and welcoming greeting with friends or family to ensure you come across as friendly and approachable during your interview.
✨Tip Number 3
Show off your adaptability! Think of examples from your past experiences where you’ve had to think on your feet or handle unexpected situations. This will demonstrate your proactive nature and ability to keep guests satisfied.
✨Tip Number 4
Don’t forget to ask questions! When you get the chance, ask about the team culture and what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
We think you need these skills to ace Restaurant Host in Lyndhurst
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re genuinely excited about the role and ready to create memorable experiences for our guests.
Be Personable:Since the Host is the first face our guests see, it’s important to convey your friendly nature in your application. Use a warm tone and share any relevant experiences where you’ve made someone feel welcome.
Highlight Team Spirit:We love teamwork at Lime Wood! Make sure to mention any past experiences where you’ve collaborated with others or supported your colleagues. It shows us you’re ready to jump in and help out wherever needed.
Keep It Professional Yet Fun:While we appreciate a laid-back vibe, your application should still be polished. Balance professionalism with a touch of personality to reflect the unique culture we have at Lime Wood. And don’t forget to apply through our website!
How to prepare for a job interview at Lime Wood Group Ltd.
✨Know the Company
Before your interview, take some time to research Lime Wood and its unique offerings. Understand their ethos of providing a fun dining experience and how they prioritise guest satisfaction. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Host, you'll be the first point of contact for guests, so it's crucial to demonstrate your customer service skills. During the interview, share examples of how you've successfully interacted with customers in the past, even if it’s from a different role. Highlight your ability to make people feel welcome and valued.
✨Be Adaptable
The role requires a proactive and adaptable attitude, so be prepared to discuss how you handle unexpected situations. Think of a time when you had to think on your feet or adjust your approach to meet a guest's needs. This will show that you can thrive in a dynamic environment like Lime Wood.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Host. This not only shows your enthusiasm but also helps you gauge if Lime Wood is the right fit for you.
