Guest Reservations Specialist - 5-Star Service & Upsell in Lyndhurst

Guest Reservations Specialist - 5-Star Service & Upsell in Lyndhurst

Lyndhurst Full-Time 24750 - 30250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Handle guest enquiries and exceed expectations while driving room revenue.
  • Company: Join the Lime Wood Group, known for its 5-star service.
  • Benefits: Full training provided, dynamic work environment, and opportunities for growth.
  • Other info: 40 hours per week, including weekends, in a fast-paced setting.
  • Why this job: Be part of a team that delivers exceptional guest experiences every day.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 24750 - 30250 £ per year.

Lime Wood Group Ltd. is seeking a committed reservations co-ordinator to join our team.

You will handle enquiries via phone, email and live chat, and work to exceed guest expectations while driving room revenue in a fast-paced environment.

Hours are 40 per week over 5 days, including weekend work. Full training will be provided and you will collaborate closely with hotel staff to deliver guests’ expectations.

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Guest Reservations Specialist - 5-Star Service & Upsell in Lyndhurst employer: Lime Wood Group Ltd.

Herb House Spa offers an exceptional work environment nestled in the stunning New Forest National Park, where our commitment to natural well-being and employee satisfaction shines through. We prioritise work-life balance and provide a supportive culture that encourages personal growth, alongside fantastic perks such as meals on duty, generous discounts, and a range of learning opportunities. Join us for a rewarding career in a unique setting that values compassion, professionalism, and fun.

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Contact Details:

Lime Wood Group Ltd. Recruitment Team

We think you need these skills to ace Guest Reservations Specialist - 5-Star Service & Upsell in Lyndhurst

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Customer Service