At a Glance
- Tasks: Deliver warm, attentive service and create memorable dining experiences for guests.
- Company: The Lime Tree Hotel, a charming boutique hotel in Belgravia.
- Benefits: Join a passionate team in a vibrant, supportive environment.
- Other info: Fast-paced role with opportunities for growth in a unique setting.
- Why this job: Be part of a top-rated hotel and make a real impact on guest experiences.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for service.
The predicted salary is between 12 - 15 € per hour.
The Lime Tree Hotel is an independent boutique hotel set within a beautifully restored Georgian townhouse in the heart of Belgravia, just moments from the artisan boutiques and cafés of Elizabeth Street. At the heart of the hotel is The Buttery, our popular neighbourhood café and garden space, serving breakfast, brunch, speciality coffee and seasonal dishes in a relaxed yet elegant setting. Welcoming both hotel guests and local visitors, The Buttery is known for its warm atmosphere, attentive service and beautiful surroundings, including our tranquil Secret Garden.
We are looking for someone with a genuine passion for hospitality, a positive and friendly personality, and great attention to detail, who enjoys creating memorable experiences and making guests feel truly welcome.
This is a hands-on, guest-facing role where personality, warmth and attention to detail are just as important as experience. As part of our small and welcoming team, you will play a key role in creating a relaxed yet attentive dining experience for both hotel guests and local visitors. From serving breakfast and brunch to recommending dishes, preparing tables and assisting the Barista with coffee preparation and drinks service, you will help deliver the personal service The Buttery is known for.
This is a very busy, fast-paced and high-volume environment, especially during weekends and peak service periods, so we are looking for someone who enjoys working under pressure, stays organised and maintains a positive and professional attitude throughout service. This is not a standard café role. We are looking for someone who enjoys interacting with people, works well as part of a team, takes initiative and takes pride in creating memorable guest experiences within a boutique hospitality setting.
Who We Are Looking For
- Naturally warm, engaging and confident with guests
- Experienced within a busy café, restaurant or hotel F&B environment
- Comfortable working in a fast-paced, high-volume service environment
- Proactive, with a genuine desire to go above and beyond for guests
- Reliable, responsible and well organised under pressure
- A strong communicator with an excellent level of English
- Ideally fluent in a second language such as French, Spanish, Italian, German or Dutch
- Confident handling payments and using POS systems
- A strong team player who is happy to assist colleagues and support other areas when needed
- Passionate about hospitality, food and creating memorable guest experiences
Key Responsibilities
- Providing warm, attentive and personalised service to all guests
- Confidently managing a busy station of tables during high-volume service periods
- Taking food and drink orders accurately and efficiently
- Serving breakfast, brunch, coffee and drinks to a high standard
- Recommending menu items and assisting guests with food and drink choices
- Supporting the Barista with coffee preparation and drinks service when required
- Preparing and maintaining mise en place before, during and after service
- Clearing, resetting and maintaining tables to an excellent standard
- Ensuring cleanliness and organisation across all guest and back-of-house areas
- Assisting with opening and closing duties
- Handling payments and operating the POS system accurately
- Working closely with the kitchen and wider hotel team to ensure smooth service
- Assisting with deliveries, stock organisation and general operational tasks when needed
- Maintaining a positive, professional and calm attitude during busy service periods
Experience
- Previous Food & Beverage experience within a busy, high-quality café, restaurant, boutique hotel or hospitality environment is essential
- Experience working in a fast-paced, high-volume service environment and confidently managing a busy section independently
- Previous coffee making or Barista experience would be highly beneficial
- Strong communication skills, excellent attention to detail and a genuine passion for hospitality and guest service
Waiter/Waitress employer: Lime Tree Hotel Limited
The Lime Tree Hotel is an exceptional employer, offering a vibrant work culture within a beautifully restored Georgian townhouse in the heart of Belgravia. With a focus on creating memorable guest experiences, employees benefit from a supportive team environment, opportunities for personal growth, and the chance to be part of a highly regarded establishment recognised in The Sunday Times Top 100 British Hotels. Join us at The Buttery, where your passion for hospitality will thrive in a fast-paced yet rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Buttery and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand what they value in a team member.
✨Tip Number 2
Practice your people skills! Since this role is all about creating memorable experiences, think of some examples where you've gone above and beyond for guests or customers. Share these stories during your chat to really stand out.
✨Tip Number 3
Be ready for a fast-paced environment! Brush up on your multitasking skills and be prepared to discuss how you handle pressure. They want someone who can keep their cool while serving up that warm hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and keen to join our team at The Buttery. Don’t miss out!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your warmth and friendliness, so don’t be afraid to express your passion for hospitality in a genuine way.
Tailor Your Experience:Make sure to highlight any relevant experience you have in busy cafés or restaurants. We love seeing how you've handled high-pressure situations and created memorable experiences for guests!
Be Detail-Oriented:Attention to detail is key in our fast-paced environment. In your application, mention specific examples of how you've maintained high standards in service and cleanliness, as this will show us you’re the right fit for The Buttery.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Lime Tree Hotel!
How to prepare for a job interview at Lime Tree Hotel Limited
✨Know the Venue
Before your interview, take some time to research The Lime Tree Hotel and The Buttery. Familiarise yourself with their menu, atmosphere, and what makes them unique. This will not only show your genuine interest but also help you answer questions more effectively.
✨Show Your Personality
As a Waiter/Waitress, your personality is key! During the interview, let your warmth and friendliness shine through. Share experiences where you've gone above and beyond for guests, as this aligns perfectly with the hotel's focus on creating memorable experiences.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've supported colleagues in busy environments or helped create a positive atmosphere. The Buttery values collaboration, so showing that you're a strong team player will set you apart.
✨Prepare for Fast-Paced Scenarios
Expect questions about handling pressure and managing busy service periods. Prepare specific examples from your past experience where you successfully navigated high-volume situations while maintaining excellent service. This will demonstrate your readiness for the role.
