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- Tasks: Lead strategic initiatives to drive growth and enhance customer experience in a dynamic retail environment.
- Company: High-growth retail & hospitality business with multiple sites across the UK.
- Benefits: Competitive salary, hybrid work model, and comprehensive benefits package.
- Why this job: Make a real impact by shaping strategy and executing high-impact programmes.
- Qualifications: Proven experience in leading strategic programmes and strong stakeholder management skills.
- Other info: Exciting opportunity for career advancement in a fast-paced industry.
The predicted salary is between 70000 - 85000 £ per year.
Location: West End, London (Hybrid – 3 days in office)
Salary: £70,000 – £85,000 + Benefits
We’re working with a high-growth retail & hospitality business operating multiple sites across the UK. They are seeking a commercially astute and strategically minded Head of Strategy & Insights to lead high-impact, cross‑functional initiatives that underpin long‑term growth and customer experience.
This is a pivotal senior leadership role operating at the intersection of strategy and execution — working closely with the executive team to define business direction, turn strategy into actionable programmes, and drive disciplined delivery across digital, real estate and data transformation initiatives.
Priorities of this role include:
- Lead the development and evolution of the company’s strategic roadmap aligned to commercial and customer objectives
- Partner with senior leadership to prioritise growth initiatives, capital investments and transformation programmes
- Own and lead a portfolio of strategic programmes including digital platform evolution, venue refurbishments and data transformation initiatives
- Coordinate cross‑functional teams across marketing, technology, operations, finance and property
- Act as a trusted advisor to the executive team, presenting strategic plans, risks and performance updates
- Establish governance, performance tracking and ROI measurement across all strategic initiatives
Key attributes that we are looking for:
- Significant experience leading strategic programmes and complex cross‑functional initiatives
- A proven track record of translating business strategy into executable, measurable initiatives
- Strong commercial acumen and the ability to interpret data to generate actionable insights
- Advanced stakeholder management and influencing capability at senior leadership level
- Excellent programme management discipline across governance, risk and resource planning
- The ability to operate strategically while remaining hands‑on in delivery
- Exceptional communication, facilitation and presentation skills
Highly advantageous:
- Experience within retail, leisure, hospitality or multi‑site consumer‑facing businesses
- Exposure to digital product platforms, e‑commerce ecosystems or customer experience transformation
- Experience delivering refurbishment or real estate transformation programmes
- Knowledge of data, analytics, BI or customer data platforms
This is a senior individual contributor role that requires someone who is both strategic and hands‑on, comfortable operating in the detail while influencing and aligning senior stakeholders across the business. You’ll bring strong customer insights experience, paired with structured, highly organised programme management skills, and the credibility to drive alignment at executive level while personally ensuring delivery stays on track. If you’re motivated by owning both the thinking and the execution, and have the gravitas to align senior leaders around a clear direction, this could represent a compelling next step.
Head of Strategy & Insights in London employer: Lime Talent Ltd
Contact Detail:
Lime Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Strategy & Insights in London
✨Tip Number 1
Network like a pro! Reach out to connections in the retail and hospitality sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company’s recent initiatives and challenges. Tailor your insights to show how your experience aligns with their strategic goals. This will demonstrate your genuine interest and understanding of their business.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for the role and how you can drive growth and transformation. A clear, confident presentation of your ideas can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Head of Strategy & Insights in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Strategy & Insights. Highlight your experience in leading strategic programmes and any relevant achievements that showcase your commercial acumen and ability to translate strategy into action.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed cross-functional initiatives and influenced senior stakeholders in the past.
Showcase Your Communication Skills: Since this role requires exceptional communication, make sure your application reflects that. Use clear, concise language and structure your documents well. We want to see your ability to present ideas effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Lime Talent Ltd
✨Know Your Strategy Inside Out
Before the interview, dive deep into the company's current strategy and recent initiatives. Be prepared to discuss how your experience aligns with their goals, especially in areas like digital transformation and customer experience.
✨Showcase Your Cross-Functional Experience
Highlight specific examples from your past roles where you've successfully led cross-functional teams. Discuss how you coordinated efforts across different departments to achieve strategic objectives, as this is crucial for the role.
✨Prepare for Stakeholder Management Questions
Expect questions about how you've influenced senior leadership in previous positions. Have concrete examples ready that demonstrate your ability to present strategic plans and manage risks effectively.
✨Demonstrate Your Hands-On Approach
This role requires a balance of strategic thinking and practical execution. Be ready to share instances where you've not only developed strategies but also rolled up your sleeves to ensure successful delivery.