Supported Housing Officer in Yate

Elim Housing Association is a provider of housing and support services in the West of England, Gloucestershire. We are looking for a Supported Housing Officer to join our team. Although it might be a challenging role at times, it is so rewarding and a privilege to be part of people’s life journey. If you’d like to make a difference in your career and in other people's lives, this role is for you. Elim is a supportive organisation with a great sense of community and fairness. I have felt so encouraged and supported since the minute I started.

This role will be offering psychologically informed housing and support to vulnerable adults in South Gloucestershire. The role is based at an 18-bed self-contained property located in Alveston and a six-bedroom property which includes a crash pad in Yate. The Supported Housing Officer will be responsible for providing low to medium trauma-informed and person-centred support to 11 residents, both men and women between the ages of 18 and 65 who are at risk of homelessness. We support residents to sustain and gain the confidence and skills to successfully maintain their tenancy and to secure permanent housing to enable them to live independently.

What you will be doing:

• Monitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedure.
• Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co-produced planned programme of support.
• Deliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increased.
• Assist individuals to identify and access appropriate move-on accommodation.
• Promote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employment.

What you will need to be successful:

• Excellent communication skills, with the ability to communicate at all levels both orally and in writing, tailoring to individual need when required.
• Ability to work in partnership with multiple agencies, including statutory agencies to improve outcomes for those receiving our services.
• Empathy with the causes of homelessness for vulnerable parents and the barriers they face.
• Ability to identify and raise the aspirations of those receiving our services, encouraging education, training and employment.
• Ability to maintain accurate and up-to-date records by using common Microsoft Office packages, Excel, Word, Outlook and other systems and software.

Elim colleagues benefit from:

• 25 days annual holiday rising to 30 days.
• Paid day off for your birthday each year.
• Access to training and career development through Elim Skills Academy.
• Company pension.
• Life Assurance.
• Health cash plan, which includes discounts to a wide range of shops and services.
• Free on-street parking.
• Paid one day volunteer leave.

Elim Housing is a socially responsible business delivering quality homes and support services which positively change people's lives. We engage and innovate, and work in collaboration with others to enhance the wellbeing and independence of individuals and communities.