At a Glance
- Tasks: Lead and inspire a housekeeping team to deliver top-notch service and maintain high standards.
- Company: Join a dynamic hotel environment focused on excellence and team development.
- Benefits: Enjoy competitive pay, private medical insurance, and generous holiday allowance.
- Other info: Access to wellbeing support and opportunities for professional development.
- Why this job: Make a real impact on client satisfaction and team culture while growing your career.
- Qualifications: Proven leadership experience in hotel housekeeping and strong communication skills.
The predicted salary is between 33000 - 40000 £ per year.
Pay: £15.87 per hour, 40 hours a week, 5 days a week.
Location: Telford
Reports to: Operations Manager
Are you a proven hotel housekeeping leader who thrives on delivering excellence, inspiring teams, and exceeding client expectations? We are looking for a Head Housekeeper to Lead, Inspire & Deliver Excellence.
Key Responsibilities:
- Lead, motivate, and develop your team to achieve operational and client service excellence.
- Manage daily housekeeping operations, including stock, linen, equipment, and workflows.
- Maintain health, safety, and compliance standards.
- Build and maintain strong relationships with clients.
- Monitor performance, manage budgets, and optimize cost efficiencies.
- Recruit, train, and coach team members, recognising and developing talent.
- Conduct regular room inspections to maintain quality and ensure continuous improvement.
- Support business development by providing site expertise, attending meetings, and preparing reports.
Requirements:
- Proven experience as a Head Housekeeper, Deputy Head, or Senior Supervisor in a hotel environment.
- Strong leadership skills with experience in managing and developing teams.
- Excellent communication, interpersonal, and IT skills.
- Ability to manage budgets, KPIs, and operational performance.
- High awareness of Health & Safety regulations and compliance requirements.
- Problem-solving and conflict resolution skills, with diplomacy and tact.
- Ability to work under pressure, adapt to change, and maintain a sense of humour.
Desirable:
- Familiarity with HR practices, recruitment, and workforce planning.
- Knowledge of housekeeping software or operational management tools.
- Flexibility to support other sites on an ad-hoc basis.
Behaviours We Value:
- Honesty, integrity, and reliability.
- Commitment to company values and culture.
- Coaching mindset with focus on continuous improvement.
- Strong team player who listens, inspires, and leads by example.
Why You’ll Love Working with Us:
- Opportunities for professional development and career growth.
- Make a tangible impact on service quality, client satisfaction, and team culture.
- Private medical insurance.
- Full training and ongoing support.
- Access to early wage withdrawal (portion of earnings).
- Wellbeing support and confidential mental health assistance.
- 5.6 weeks holiday (pro rata).
- Workplace pension scheme (subject to eligibility).
- Life insurance after a qualifying period.
Benefits:
- Company pension.
- Private medical Insurance.
- Employee discount.
- Health & wellbeing programme.
- Life insurance.
- On-site parking.
You may have experience of the following: Head Housekeeper, Housekeeping Manager, Senior Housekeeper, Assistant or Deputy Head Housekeeper, Hotel Operations Manager, Hospitality Services Manager, Cleaning Operations Manager, Facilities Housekeeping Manager, Accommodation Manager, or Domestic Services Manager.
Head Housekeeper in Newport employer: Lime FMS
Contact Detail:
Lime FMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience as a Head Housekeeper aligns with what they’re looking for. This will help you stand out and show that you’re genuinely interested.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams, managed budgets, and improved service quality. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head Housekeeper in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Head Housekeeper role. Highlight your leadership experience and any specific achievements in hotel housekeeping to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping and how you can inspire and lead a team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and handle pressure with a sense of humour!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Lime FMS
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the key responsibilities of a Head Housekeeper. Brush up on your knowledge of housekeeping operations, health and safety standards, and how to manage budgets. This will show that you’re not just interested in the role but also prepared to excel in it.
✨Showcase Your Leadership Skills
As a Head Housekeeper, leading and inspiring a team is crucial. Be ready to share specific examples of how you've motivated your team in the past. Think about times when you’ve resolved conflicts or improved team performance – these stories will highlight your leadership style and effectiveness.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenges you’ve faced in previous roles and how you tackled them. Employers love candidates who can think on their feet and come up with practical solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers for clarity.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific challenges the housekeeping team is currently facing. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.