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- Tasks: Lead and inspire a housekeeping team to deliver top-notch service in hotels.
- Company: Join Lime FMS, a vibrant outsourcing provider for hotel housekeeping solutions.
- Benefits: Enjoy private medical insurance, competitive pay, and career progression opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Proven experience in hotel housekeeping and strong team management skills.
- Other info: Full-time role with 5.6 weeks holiday and a supportive work environment.
The predicted salary is between 32000 - 48000 £ per year.
About us
Lime FMS is an outsourcing provider of housekeeping solutions to hotels across the UK. Working with our clients we ensure a seamless partnership to deliver the quality and standards required to ensure each guest arrives at a welcoming room.
Role overview
Come and join us as a Head Housekeeper. The Head Housekeeper assists with managing the housekeeping operation and the housekeeping team at our clients site with responsibility for ensuring the smooth running of all operational elements of the housekeeping function from the management of the team to the delivery of key metrics including service quality, health & safety, training and mentoring team members and managing budgets. The Support Head Housekeeper must ensure a strong and positive client relationship to retain and support business continuity.
What the role involves
- Lead, manage and inspire your team to deliver company key metrics ensuring the team build and maintain rapport with the local management and their teams;
- Ensure all services are delivered to the highest standard;
- Conduct regular floor walks inspecting as you go and checking rooms;
- Know and understand site budgets and targets and ensuring daily awareness of the performance ensuring focus on the reduction of operating costs;
- Discuss weekly operations performance with the Operations Manager;
- Manage recruitment and engagement of the team on site, pro-actively recruiting;
- Ensure that the housekeeping team is fully trained within their roles, delivering the required quality and productivity and supported where necessary with team coaching;
- Ensure compliance with both statutory procedures and company policies regarding the training requirements on site;
- Know, manage and implement department and client safety and security policies and procedures ensuring a safe and secure environment;
- A positive approach to delivering client and company requirements; and
- A high standard of personal presentation and professionalism.
Experience, Skills and Attitudes
- A proven Head Housekeeper with experience of working in a similar environment.
- Demonstrable evidence of successfully managing a team and driving improvements;
- Excellent communication skills verbal and written and experience of using IT as well as the ability to relate to people at all levels both inside and outside the Company;
- Successfully lead and manage a team using coaching to improve to support development;
- Experience in delivering training and handling health & safety issues; and
- A flexible approach and a good sense of humour.
Benefits of joining
Benefits of joining our team at Lime FMS:
- Private Medical insurance which covers pre existing health conditions.
- You’ll be joining a vivacious company with opportunities for your own career development;
- Competitive rate of pay;
- Full training;
- Control over your wages with an ability to have early access to a percentage of it if required;
- Support for your personal wellbeing;
- 5.6 weeks of holidays calculated on a pro rata basis depending on the number of hours that you work;
- Career progression and promotional opportunities;
- Store discounts with major brands;
- Confidential mental health support;
- A workplace pension scheme (subject to eligibility); and
- Life insurance following a qualifying period;
As an equal opportunities’ employer, Lime FMS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
This role is full time, 5 days a week, 40 hours a week.
Apply now and we’ll be in touch with you soon!
Job Types: Full-time, Permanent
Pay: £32,000.00 per year
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
- Store discount
Experience:
- Hotel Head Housekeeping: 1 year (required)
Work Location: In person
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Head Housekeeper employer: Lime FMS
Contact Detail:
Lime FMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Lime FMS. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to team management and housekeeping operations. Think about your past experiences and how they align with what Lime FMS is looking for. This will help you feel more confident when it’s time to shine!
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've successfully managed a team or improved service quality in your previous roles. This will demonstrate that you have what it takes to lead the housekeeping team at Lime FMS.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about the team dynamics or how Lime FMS supports career development. This shows that you’re not just interested in the job, but also in growing with the company. And remember, apply through our website for the best chance!
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Head Housekeeper role shine through. We want to see how much you care about delivering top-notch service and leading a fantastic team!
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in housekeeping management. We’re looking for specific examples of how you've led teams and improved service quality in previous roles.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lime FMS
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Head Housekeeper. Familiarise yourself with housekeeping standards, health and safety regulations, and budget management. This will show that you're not just interested in the role but also prepared to take it on.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in managing teams. Prepare examples of how you've inspired and trained your team in the past. Highlight any improvements you've driven in service quality or operational efficiency, as this is crucial for the role.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their expectations for the role and how they measure success. This shows that you’re proactive and genuinely interested in contributing to their team.
✨Dress the Part
As a Head Housekeeper, professionalism is key. Dress smartly for your interview to reflect the high standards expected in the role. This not only makes a good impression but also demonstrates your understanding of the importance of personal presentation in the hospitality industry.