At a Glance
- Tasks: Lead the design and implementation of secure Microsoft 365 and Azure environments.
- Company: Join a forward-thinking tech company focused on innovation and service excellence.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent career advancement opportunities.
- Why this job: Make a real impact by optimising client environments and driving continuous improvement.
- Qualifications: Expertise in Microsoft 365, Azure, and strong problem-solving skills required.
The predicted salary is between 50000 - 65000 £ per year.
We are looking for a forward‑thinking Professional Services Engineer (Modern Workplace) to join our growing team. This is a dual‑impact role that bridges the gap between high‑level project delivery and proactive service excellence. Beyond simply maintaining the status quo, you will lead the charge in designing and implementing secure, scalable Microsoft 365 and Azure environments for our customers. As a strategic pillar of our Managed Services team, your focus will be on continuous improvement: identifying emerging trends to pre‑empt issues and ensuring a seamless, high‑standard transition of projects into our managed service ecosystem. By leveraging data‑driven insights, you will ensure our clients’ environments are not just operational, but optimised and future‑ready.
Day to day responsibilities
- Design & Project Delivery
- Architect & Implement: Lead the end to end delivery of Modern Workplace projects, including M365 migrations, Intune (Endpoint Manager) rollouts and Azure Virtual Desktop (AVD) deployments.
- Security by Design: Implement robust security frameworks using Conditional Access, Defender for Endpoint and Purview to ensure 'Secure by Default' environments.
- Azure Infrastructure: Design and deploy Azure landing zone, IaaS, PaaS, storage solutions and identity management (Entra ID).
- Automation: Utilise PowerShell and other appropriate tooling to automate repetitive deployment tasks and ensure consistency across our client base.
- Data-Driven Reviews: Support the Account Management team during Service Reviews by gathering and analysing technical telemetry from M365 and Azure.
- Capacity Planning: Monitor resource utilisation in Azure to provide clients with accurate scaling recommendations and cost‑optimisation (FinOps) strategies.
- Trend Analysis: Identify recurring technical hurdles across our client base and design systemic "permanent fixes" or automation scripts to reduce ticket noise.
- Reporting: Generate insights on security posture, license utilisation, and hardware lifecycle management.
Ideal Candidate Profile
The Essentials
- Microsoft 365 Stack: Expert‑level knowledge of Exchange Online, SharePoint/OneDrive, Teams, and the Power Platform.
- Identity & Security: Deep understanding of Entra ID (Azure AD), MFA, Conditional Access, and the Microsoft Defender suite.
- Endpoint Management: Proven experience with Intune (AutoPilot, Configuration Profiles, Compliance Policies).
- Azure: Experience with Azure IaaS/PaaS, including networking (vNets, VPNs) and Azure Backup/SR.
- Scripting: Proficiency in PowerShell for M365 and Azure administration.
The Desirables
- Experience in a small to mid‑sized MSP environment.
- Experience in a similar Professional Services role.
- Exposure to service reporting, dashboards, or trend analysis, Terraform or ARM templates.
- Microsoft certifications (or active progress toward them), such as: MS‑102 / MS‑500, SC‑300, AZ‑104 and AZ‑140.
- Familiarity in ITIL or managed service frameworks.
Soft Skills & Culture Fit
- Pragmatic, delivery‑focused, and comfortable wearing multiple hats.
- Strong problem‑solver with a structured approach.
- Customer‑focused with a service‑oriented mindset.
- Able to explain technical concepts clearly to non‑technical stakeholders.
- Interested in improving services, not just fixing issues.
- Able to balance multiple, often conflicting, priorities whilst delivering excellence at pace.
Professional Services Engineer (Modern Workplace) in Salford employer: LIMA
Join a dynamic and innovative team as a Professional Services Engineer (Modern Workplace) where your expertise will be valued and your contributions impactful. Our company fosters a collaborative work culture that prioritises continuous learning and professional growth, offering ample opportunities for career advancement in a supportive environment. Located in a vibrant area, we provide a flexible work-life balance and the chance to work on cutting-edge projects that shape the future of technology for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Engineer (Modern Workplace) in Salford
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even local tech events. The more you engage with others, the better your chances of hearing about job openings that might not even be advertised.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio showcasing your projects, especially those involving Microsoft 365 and Azure. This will give potential employers a clear view of what you can bring to the table.
✨Ace the Interview
Prepare for interviews by researching common questions related to Modern Workplace roles. Practice articulating your thought process when solving technical problems, as this will show your strategic thinking and problem-solving skills.
✨Apply Through Our Website
When you find a role that excites you, apply directly through our website! This not only streamlines your application but also shows your genuine interest in joining our team at StudySmarter.
We think you need these skills to ace Professional Services Engineer (Modern Workplace) in Salford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Professional Services Engineer. Highlight your experience with Microsoft 365, Azure, and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the Modern Workplace and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, especially in a fast-paced environment like ours.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at LIMA
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and the tools mentioned in the job description. Be ready to discuss your experience with Exchange Online, Intune, and PowerShell. The more specific examples you can provide about your past projects, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've identified and resolved technical hurdles. Think about how you’ve implemented 'permanent fixes' or automation scripts in previous roles. This will demonstrate your proactive approach and ability to improve services.
✨Communicate Clearly
Since you'll need to explain technical concepts to non-technical stakeholders, practice simplifying complex ideas. Use relatable analogies or straightforward language to convey your points. This will show that you can bridge the gap between tech and business needs.
✨Emphasise Continuous Improvement
Be ready to discuss how you stay updated with emerging trends in technology and how you've applied this knowledge to optimise environments. Highlight any experiences where you’ve contributed to service excellence beyond just maintaining the status quo.
