Regulatory & Scientific Affairs Specialist

Reporting Line – Head of Product, Lily’s Kitchen (with functional dotted line report to Regulatory & Scientific Affairs Manager, Zone Europe at Nestle Purina)

Location: This is a hybrid role, with a mix between working approximately 1-2 days a week in our beautiful central London office (Goodge Street) and working from home.

Every single member of the Lily’s Kitchen team pledges to uphold our B Corp and broader sustainability strategy personally, within their respective departments, and across the entire company. This commitment is demonstrated through actively advancing areas of responsibility within their teams, adhering to sustainability targets set by the company and departments, actively participating in sustainability discussions and decision‑making processes, and fostering a team culture that is deeply passionate about the overall wellbeing of people, the planet and of course, pets.

Your place at the Lily’s Kitchen Table: You will be part of a team that is at the forefront of innovation, reporting into the Head of Product. As an RSA Specialist, you will ensure the delivery of compliant labelling and brand/product related communications, enabling project success through effective collaboration and guidance to the product, marketing and e-commerce teams.

How will I make a difference?

• Be responsible for all Lily’s Kitchen on and off pack claims – with translation approval from local RSA in markets.
• Work within the product team on all renovation projects and new NPD.
• Ensure that product claims are substantiated, regulatory compliant and all labels meet EU Regulations, industry codes/guidelines and Nestlé/Nestlé PURINA Standards.
• Provide, with appropriate support, risk assessments and solutions for product labelling and regulatory issues.
• Own the master claims process and ensure all claims are checked, documented and approved in a timely manner.
• Own and maintain LK documentation such as master claims, policies, procedures, standards and substantiation.
• Sign off copy sheets.
• Ensure all Lily’s Kitchen on pack claims are uploaded on the master Purina Claims database.
• Be the direct contact for central Purina RSA teams and local markets for Lily’s Kitchen.
• Own the process of signing off translations through local market RSA.
• Sign off final packaging through LK proofing system on behalf of all Purina Europe RSA.
• Create a claims tool kit for all off pack claims which will then be translated for use across markets.
• Own the sign off process for all off pack approvals.
• Attend weekly, monthly and quarterly Central RSA meetings and report back to the Product Team as required.
• Report and elevate any issue/relevant change noticed during the meetings to the Purina RSA manager and relevant internal stakeholders for decision.
• Own the relationship with each local RSA, setting up a regular forum for discussions/queries.
• Be the Lily’s Kitchen representative for local trade bodies (to be determined).
• Take into consideration our social and environmental goals within every aspect of the role, e.g., sustainable sourcing, recyclability.

Knowledge

• Know and able to find the key Regulatory texts (labelling, animal by products, additives, feed hygiene, etc.) and FEDIAF codes (labelling, safety, nutritional guidelines).
• Able to explain to others on core regulatory information.
• Represent Lily’s Kitchen at relevant Trade Associations in dedicated working groups.
• Ensure any changes/updates to regulation is reported back to the Lily’s Kitchen team.
• When the above refers to changes to the product or packaging, work with the NPD team on a process to implement the changes within the required time frame.

Regulatory challenges

• First point of contact for any Lily’s Kitchen regulatory challenge.
• Work directly with LK Product Heads and Central RSA to resolve as quickly and efficiently as possible.
• Propose and implement validated action plans in response to regulatory changes.
• Communicate action plan/output to local RSA teams as relevant.

How will I be successful?

• As the legislation guru, you will be the education and engagement champion for regulatory affairs in the business.
• You’ll have a wealth of knowledge in regulatory compliance, EU Regulations, industry codes/guidelines.
• Fantastic planning, organisation skills and detail oriented.
• Comfortable working in a fast-paced environment with deadlines and pressure.
• First class communication skills, with the ability to communicate clearly, effectively and appropriately with other Lily’s Kitchen employees, RSA colleagues and others at all levels.
• Ability to manage others to timelines to ensure project run on time.
• Passion for Lily’s Kitchen brand, product and philosophy.

At Lily’s Kitchen we believe that everyone should enjoy their time at work. We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can.

At Lily’s Kitchen we are pet food pioneers. We are changing the game with our mission to provide proper food for cats and dogs all over the world. Lily’s Kitchen was founded in London in 2009, by Henrietta Morrison who set out to feed her beloved dog, Lily, food she could trust. Lily’s Kitchen is now the No1 Brand in premium natural pet food, still focusing on the mission to inspire pet parents to feed their four-legged friends natural, proper food for pets.

Lily’s Kitchen was a founding member of the UK B Corp movement and the first pet food brand in the world to achieve B Corp status. Determined to use business as a force for good, Lily’s Kitchen has recently partnered with Dogs Trust to support dogs in need and are proud to lend a paw to charitable causes.

We sell our nutritious natural recipes for cats and dogs in over 1,000 stockists, like Waitrose, Tesco, Ocado, organic food shops, vets, independent pet shops and garden centres all over the UK. We also sell internationally and are now sold in more than 30 countries worldwide.

Our Vision: We’re all about warming hearts, feeding souls and enriching lives, for both our customers and employees.

Our Values: We recruit to our values at Lily’s Kitchen: Respectful. Dedicated. Audacious. Passionate. Responsible.

Our People: We seek out and develop talented people who love to succeed and make a positive difference in everything they do.