Director of Performance & Analysis

The leader of your pack is: CEO

Lily’s Headquarters: Goodge Street, Fitzrovia (with hybrid working between the office and working from home)

Equality and Inclusivity at Lily’s Kitchen:

At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability, you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets).

We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.

This is a hybrid role, with a mix between working 2 days a week (or more if you prefer) in our beautiful central London office (Goodge Street) and the rest of the time working from home.

Your Lily’s Kitchen Promise – Pets, People & Planet:

Every single member of the Lily’s Kitchen team pledges to uphold our B Corp and broader sustainability strategy personally, within their respective departments, and across the entire company. This commitment is demonstrated through actively advancing areas of responsibility within their teams, adhering to sustainability targets set by the company and departments, actively participating in sustainability discussions and decision-making processes, and fostering a team culture that is deeply passionate about the overall wellbeing of people, the planet and of course, pets.

Aligned with our commitment to being a force for good and championing ESG initiatives, financial compensation and reward is driven by annual objectives and performance, including the successful achievement of a social and environmental objective.

Your place at the Lily’s Kitchen Table:

• Setting the direction, ambition and growth plan for Lily’s Kitchen development to deliver accelerated results and growth optimisation within all channels.
• Analysing data, insights, market performance and trends to identify and prioritise strategic activities by channel and category.
• Using data to optimise category projects, shopper activation, pricing strategies and integrated commercial planning.
• A key enabler of our purpose to provide proper food to cats and dogs around the world and have fun doing it!
• Develop Global category strategy to deliver category growth, translatable to local markets.
• Run Category management projects.
• Analyse Market Performance.
• Leverage data to optimise business growth opportunities.
• Lead an Integrated Commercial Planning process.
• Develop the MDO team capability and dynamic with a strong, empowering, coaching leadership style.
• Clear input into annual planning processes.
• Significant commercial experience in Sales, Marketing and MDO senior roles – ideally within the Pet category.
• Broad commercial experience – Advanced knowledge of shoppers, trends, customer needs, consumer, commercial process.
• Category and channel management skills.
• Pricing structures and integrated commercial planning experience.
• P&L structure, accountability & strong data analysis.
• Champion Lily’s Kitchen values and it goes without saying, you should have a real passion for pets!

At Lily’s Kitchen we believe that everyone should enjoy their time at work. Dogs at work; Flexible Working: flexitime, working from home, part-time working, flexible support, faith based public holidays.

Save for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs. Plus, a life assurance scheme to look after those that depend on you.

Our team’s health and wellbeing is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme (and an electric car salary sacrifice scheme).

Supporting our community: with a volunteering allowance we can give back to causes we are passionate about.

Lily’s Kitchen Story:

At Lily’s Kitchen we are pet food pioneers. We are changing the game with our mission to provide proper food for cats and dogs all over the world. Lily’s Kitchen was founded in London in 2009, by Henrietta Morrison who set out to feed her beloved dog, Lily, food she could trust. Lily’s Kitchen is now the No1 Brand in premium natural pet food, still focusing on the mission to inspire pet parents to feed their four-legged friends natural, proper food for pets.

Lily’s Kitchen was a founding member of the UK B Corp movement and the first pet food brand in the world to achieve B Corp status. Determined to use business as a force for good, Lily’s Kitchen has recently partnered with Dogs Trust to support dogs in need and are proud to lend a paw to charitable causes.

We sell our nutritious natural recipes for cats and dogs in over 1,000 stockists, like Waitrose, Tesco, Ocado, organic food shops, vets, independent pet shops and garden centres all over the UK. We also sell internationally and are now sold in more than 30 countries worldwide.

We recruit to our values at Lily’s Kitchen: Respectful.