We are not offering Sponsorship
Job Purpose: To carry out day to day maintenance on the fabric of the building, it’s services and grounds to ensure that the Home is maintained in a safe, efficient, and
functional order.
Knowledge,
Skills, Abilities
&
Qualifications
Previous experience in a similar role within a Care Home environment
preferred.
Principal Responsibilities
General Maintenance & Repairs
Carry out general maintenance and repairs throughout the home as required.
Ensure the home is maintained in a good decorative order internally and externally.
Undertake routine inspections and solve day-to-day maintenance issues proactively.
Maintain the home’s exterior, ensuring external areas and grounds are tidy, safe, and wellpresented at all times.
Assist with moving furniture and equipment as directed by the Home Manager.
Water & Heating Systems
Carry out statutory testing of water services in line with current legislation and company policy.
Undertake Legionella testing, TMV checks, and maintain water filtration and softener systems.
Ensure boilers are operating correctly and room temperatures are seasonally adjusted.
Support the checks and maintenance of the home's hot and cold water plant systems, and any backup generators (if applicable).
Electrical Equipment & Compliance
Test and inspect portable electrical appliances, including those brought in by residents or visitors, ensuring they are PAT tested and safe for use.
Maintain up-to-date PAT testing records and ensure a PAT testing action plan is in place.
Ensure all electrical equipment is periodically maintained and records of calibration certificates are held.
Tools, Equipment & Contractor Supervision
Maintain tools and equipment in a clean, safe, and secure condition.
Keep an up-to-date inventory of maintenance tools and equipment.
Supervise external contractors, ensuring they are inducted, follow site rules, and use permit-towork systems where applicable.
Ensure contractors comply with the asbestos register and site-specific safety procedures.
Fire Safety
Support the implementation and maintenance of fire safety measures in accordance with the home’s fire risk assessment and relevant legislation.
Conduct regular visual checks of fire doors, extinguishers, emergency lighting and fire alarm systems, and report faults promptly.
Assist with weekly fire alarm testing and monthly fire safety checks, maintaining appropriate records
Participate in and support scheduled fire evacuation drills, ensuring safe procedures are followed and assisting residents and staff as required.
Ensure escape routes and exits are clearly marked, accessible, and kept free from obstruction at all times.
Work collaboratively with the Home Manager and Health & Safety Lead to address any fire safety
concerns identified during audits or inspections.
Maintain awareness of and comply with the home’s fire procedures, including responsibilities in the event of an emergency evacuation.
On-call & Emergency Response
Be available for emergency call-outs and provide telephone advice when off duty, ensuring a prompt response to maintain safety and operations. Hours worked will be paid accordingly.
Liaise with contractors and escalate urgent issues to the Home Manager or Head of Facilities and
Maintenance.
Grounds & External Maintenance
Maintain grounds, including cutting grass, pruning shrubs and hedges, removing weeds, and litter
picking.
Grit pathways and car parks in adverse weather.
Carry out jet washing as required to maintain external cleanliness and safety.
Record Keeping & Monitoring
Complete and maintain accurate documentation for all maintenance activities.
Keep service contract records up to date (e.g. PUWER, LOLER).
Monitor energy consumption, keeping written records to help minimise costs.
Waste & Storage Management
Follow the company’s waste disposal policy, prepare bins for collection, and maintain the
cleanliness of waste areas.
Ensure storage areas are clean, tidy, and secure at all times.
Assist with receiving fuel deliveries and cess-pit waste removal, where required.
Resident & Team Support
Work collaboratively with housekeeping, catering, and other departments to ensure compliance and high standards are met.
Assist with resident engagement activities and events (e.g. BBQs, garden parties) as requested by
the Home Manager
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Maintenance Officer in Romford employer: Lily
At Lily, we pride ourselves on being an excellent employer by fostering a dynamic and supportive work culture that prioritises employee growth and innovation. As a Customer Success Executive, you'll enjoy direct access to our founders, the opportunity to shape the customer success function, and the flexibility of remote-first working, all while contributing to meaningful change in how organisations hire. Join us at the forefront of AI in recruitment, where your contributions will directly impact the lives of those who care for society's most vulnerable.
