At a Glance
- Tasks: Own the customer experience for Enterprise accounts and drive platform adoption.
- Company: Join LILT, a forward-thinking company in the heart of London.
- Benefits: Enjoy a hybrid role with competitive pay and growth opportunities.
- Other info: Opportunity to travel and work in a dynamic, supportive environment.
- Why this job: Be a trusted advisor and make a real impact on customer success.
- Qualifications: Experience in customer success and strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
LILT seeks an experienced Customer Success Manager for its London office, hybrid role.
You will own the end‑to‑end customer experience for Enterprise accounts, serving as the primary contact, advocacy, and trusted advisor across internal teams.
Responsibilities include accelerating platform adoption, managing risk, driving renewals and expansion, and delivering measurable ROI while maintaining strong relationships with key stakeholders.
Willingness to travel up to 15% is expected.
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Enterprise Customer Success Manager: Growth & Adoption employer: Lilt---Lega-Italiana-Per-La-Lotta-Contro-I-Tumori-1
LILT is an exceptional employer that fosters a dynamic and inclusive work culture in its London office, where collaboration and innovation thrive. Employees benefit from comprehensive growth opportunities, including professional development and mentorship, while enjoying a hybrid work model that promotes work-life balance. With a focus on meaningful customer relationships and impactful results, LILT empowers its team to drive success and make a difference in the enterprise landscape.
Contact Details:
Lilt---Lega-Italiana-Per-La-Lotta-Contro-I-Tumori-1 Recruitment Team
