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- Tasks: Repair smartphones and tablets while providing top-notch customer service.
- Company: Join Likewize, a leader in tech repair and sustainability.
- Benefits: Competitive salary, health cash plan, gym access, and holiday buy back scheme.
- Why this job: Be part of a dynamic team shaping the future of technology.
- Qualifications: Passion for tech, excellent communication skills, and a clean driving licence.
- Other info: Inclusive workplace with opportunities for growth and development.
The predicted salary is between 21000 - 30000 £ per year.
Are you looking for an exciting career in the technology industry? Welcome to Likewize - the market leader and one of the fastest growing companies in insurance, repair, sustainability and technology platforms! Imagine being part of a team that keeps the digital world running. At Likewize, that’s exactly what we do. We’re the heroes behind the scenes, making sure technology always works - no matter what.
What makes us special? We offer the most comprehensive protection against any kind of technological disruption. Lost, stolen, damaged or complicated - we have the solution. We serve one billion customers worldwide for the biggest brands, telcos and banks. We solve 250 million technology problems a year in over 30 countries. We work with global giants in the technology industry. At Likewize, you will help shape the future of technology. You will be part of a dynamic team that develops innovative solutions for insurance, warranty, repairs, trade-ins, recycling and premium tech support.
About the role: Likewize is looking for experienced Technicians to repair the country’s damaged smartphones and tablets. When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade, or the user does not know how to do something, Likewize provides the solution. Trusted by the world's largest brands, telcos, and banks to look after approximately one billion of their customers. Likewize Repair is the only Samsung and Apple approved UK mobile smartphone and tablet repairer. Comprehensively stocked with approved and genuine Samsung and Apple parts, the Likewize Repair fleet of mobile workshops is the best in the country.
Primary Responsibilities:
- Traveling to different customers within your region to repair Mobile Phones and Tablets (Fully equipped workshop van provided).
- Providing excellent customer service.
- Carrying out fault finding.
- Quality Control checking using Samsung and Apple’s enhanced software.
- Respecting the value of information by following Likewize's data protection / information security policies and procedures.
Role Requirements:
- Live in the area we are recruiting for as this will be your region.
- Have a full clean driving licence & be over the age of 21 for insurance purposes.
- Outstanding communication skills.
- A passion for technology & customer service.
- Desirable experience repairing technology items.
What do we offer?
- A competitive salary and benefits package.
- A supportive and collaborative culture.
- A fun and dynamic work environment.
- A range of learning and development opportunities.
- Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption.
- Access to a GP at any time, with prescriptions delivered to your home or work.
- Enhanced Maternity, Paternity & Adoption.
- My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases.
- A fully paid Employee Assistance Programme.
- Free onsite car parking.
- Free onsite gym.
- Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave.
- Cycle 2 Work scheme.
Ensure Fairness & Embrace Differences: Together we are committed to creating a work environment where differences are celebrated and are essential to our success. We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.
Mobile Repair Technician employer: Likewize
Contact Detail:
Likewize Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Repair Technician
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Likewize. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Mobile Repair Technician can solve problems for customers. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your passion for tech! During the interview, share your experiences with repairing devices and any cool projects you've worked on. Let them see your enthusiasm for technology and customer service – it’s what they’re looking for!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Mobile Repair Technician
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your love for technology shine through! Share any personal experiences or projects that highlight your skills and enthusiasm for mobile repairs. We want to see that you’re not just looking for a job, but that you genuinely care about keeping the digital world running smoothly.
Tailor Your Application: Make sure to customise your application to fit the Mobile Repair Technician role. Highlight relevant experience and skills that match what we’re looking for, like your communication skills and any previous tech repair work. This shows us that you’ve done your homework and are serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for Likewize!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can be part of our exciting journey!
How to prepare for a job interview at Likewize
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of mobile devices, especially smartphones and tablets. Familiarise yourself with common issues, repair techniques, and the specific software used by Samsung and Apple. This will not only impress your interviewers but also show your passion for technology.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss your previous experiences in customer service. Think of examples where you went above and beyond to help a customer or resolved a tricky situation. Likewize values excellent customer service, so make sure to highlight your communication skills.
✨Demonstrate Problem-Solving Abilities
Prepare to answer questions that assess your problem-solving skills. You might be asked to describe how you would handle a specific repair issue or a difficult customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the team culture, training opportunities, or how Likewize stays ahead in the tech industry. Thoughtful questions can leave a lasting impression on your interviewers.
