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For Companies At a Glance
- Tasks: Repair smartphones and tablets while providing top-notch customer service.
- Company: Join Likewize, a leader in tech repair and sustainability.
- Benefits: Enjoy competitive salary, health perks, gym access, and flexible holiday options.
- Why this job: Be part of a dynamic team shaping the future of technology.
- Qualifications: Must have a clean driving licence and a passion for tech.
- Other info: Inclusive workplace with opportunities for growth and development.
The predicted salary is between 22000 - 30000 £ per year.
Are you looking for an exciting career in the technology industry?
Welcome to Likewize - the market leader and one of the fastest growing companies in insurance, repair, sustainability and technology platforms! Imagine being part of a team that keeps the digital world running. At Likewize, that’s exactly what we do. We’re the heroes behind the scenes, making sure technology always works - no matter what. We offer the most comprehensive protection against any kind of technological disruption. Lost, stolen, damaged or complicated – we have the solution. We serve one billion customers worldwide for the biggest brands, telcos and banks. We solve 250 million technology problems a year in over 30 countries. We work with global giants in the technology industry. At Likewize, you will help shape the future of technology. You will be part of a dynamic team that develops innovative solutions for insurance, warranty, repairs, trade‑ins, recycling and premium tech support.
About the role
Likewize is looking for experienced technicians to repair the country’s damaged smartphones and tablets. When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade, or the user does not know how to do something, Likewize provides the solution. Trusted by the world's largest brands, telcos, and banks to look after approximately one billion of their customers. Likewize Repair is the only Samsung and Apple approved UK mobile smartphone and tablet repairer. Comprehensively stocked with approved and genuine Samsung and Apple parts, the Likewize Repair fleet of mobile workshops is the best in the country.
Primary Responsibilities
- Traveling to different customers within your region to repair mobile phones and tablets. (Fully equipped workshop van provided)
- Providing excellent customer service
- Carrying out fault finding
- Quality control checking using Samsung and Apple’s enhanced software
- Respecting the value of information by following Likewize’s data protection / information security policies and procedures
Role Requirements
- Live in the area we are recruiting for as this will be your region
- Have a full clean driving licence & be over the age of 21 for insurance purposes
- Outstanding communication skills
- A passion for technology & customer service
- Desirable experience repairing technology items
What we offer
- A competitive salary and benefits package
- A supportive and collaborative culture
- A fun and dynamic work environment
- A range of learning and development opportunities
- Health Cash Plan, covering dental, optical, prescriptions, health & wellbeing, maternity antenatal appointments & adoption
- Access to a GP at any time, with prescriptions delivered to your home or work
- Enhanced maternity, paternity & adoption
- My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases
- A fully paid Employee Assistance Programme
- Free onsite car parking
- Free onsite gym
- Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave
- Cycle 2 Work scheme
Ensure Fairness & Embrace Differences
We believe in fairness – so much so that fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone. We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated and are essential to our success. We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.
Mobile Repair Technician in Guildford employer: Likewize
Contact Detail:
Likewize Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Repair Technician in Guildford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Likewize. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Mobile Repair Technician can solve problems for customers. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your tech passion! During the interview, share your experiences with technology and repairs. Talk about any cool projects you've worked on or challenges you've overcome. This will highlight your enthusiasm and expertise in the field.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role!
We think you need these skills to ace Mobile Repair Technician in Guildford
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your love for technology shine through! We want to see that you’re not just looking for a job, but that you genuinely care about keeping devices running smoothly.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for technicians who can repair mobile devices, so mention any past work or projects that relate to this role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Likewize
✨Know Your Tech Inside Out
Make sure you brush up on the latest mobile repair techniques and technologies. Familiarise yourself with common issues that smartphones and tablets face, especially those from Samsung and Apple, as you'll be working with their products. This knowledge will not only impress your interviewers but also show your passion for technology.
✨Show Off Your Customer Service Skills
Since this role involves travelling to customers and providing excellent service, be prepared to discuss your previous experiences in customer-facing roles. Think of specific examples where you went above and beyond to help a customer, as this will demonstrate your commitment to customer satisfaction.
✨Prepare for Practical Questions
Expect some technical questions or even a practical test during your interview. Brush up on fault-finding techniques and quality control processes. Being able to articulate your thought process when diagnosing a problem will showcase your expertise and problem-solving skills.
✨Embrace Likewize's Values
Familiarise yourself with Likewize’s core values, especially around fairness and inclusivity. Be ready to discuss how you can contribute to a diverse and supportive work environment. Showing that you align with their culture will make you a more attractive candidate.
