Likewize in Crewe is seeking a Customer Relations Executive to own complex customer complaints from start to finish, ensuring fair, professional outcomes in line with FCA regulations.
You will investigate escalated claims, gather evidence, communicate clearly by phone and in writing, and deliver well-reasoned resolutions while protecting customer trust. This onsite role supports ongoing service improvements within a busy customer relations function.
Customer Complaints & Relations Specialist employer: Likewize
Likewize is an excellent employer that prioritises employee development and a supportive work culture in Crewe. With a focus on delivering high-quality customer service, employees benefit from comprehensive training, opportunities for career advancement, and a collaborative environment that values each team member's contributions. Working onsite in a dynamic call centre, you will be part of a dedicated team committed to making a meaningful impact in the lives of customers.
