Likewize in Crewe seeks a Customer Relations Executive to take ownership of customer complaints from escalation to resolution, ensuring fair outcomes and FCA compliance. The role blends written communication with confident phone interaction to gather information and deliver clear updates.
You’ll investigate escalated claims, review evidence, and work with customers to reach well-reasoned conclusions while maintaining high service standards.
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FCA-Compliant Customer Relations Specialist in Crewe employer: Likewize
Likewize is an excellent employer that prioritises employee development and a supportive work culture in Crewe. With a focus on delivering high-quality customer service, employees benefit from comprehensive training, opportunities for career advancement, and a collaborative environment that values each team member's contributions. Working onsite in a dynamic call centre, you will be part of a dedicated team committed to making a meaningful impact in the lives of customers.
