Likewize Services UK Limited is seeking a Customer Excellence Manager to lead the voice of the customer across Device Protection and Pre-Owned/Trade-In journeys. You will identify pain points, drive improvements, and partner with Digital, Operations, and other teams to deliver seamless, compliant customer experiences.
The role emphasizes data-driven decision making, stakeholder engagement, and a passion for continuous improvement to enhance both customer and colleague experiences.
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CX Change Agent: End-to-End Customer Journeys in Crewe employer: Likewize Services UK Limited
At Likewize, we pride ourselves on being an excellent employer by fostering a dynamic work culture in Crewe that values teamwork and precision. Our commitment to employee growth is evident through ongoing training and access to the latest repair techniques, ensuring that our technicians not only excel in their roles but also advance their careers in a supportive environment. Join us for a rewarding experience where your skills will be honed, and your contributions truly matter.
Contact Details:
Likewize Services UK Limited Recruitment Team
