At a Glance
- Tasks: Support Account Managers in managing client accounts and enhancing service delivery.
- Company: Join Likewize, the UK leader in device protection and lifecycle management.
- Benefits: Gain hands-on experience, develop your career, and enjoy a supportive work environment.
- Other info: Inclusive workplace with opportunities for continuous development and growth.
- Why this job: Be part of an innovative team that values technology and client satisfaction.
- Qualifications: Motivated, detail-oriented, and tech-curious individuals are encouraged to apply.
The predicted salary is between 25000 - 32000 £ per year.
Likewize is the UK market leader in device protection and device lifecycle management. From phones to smart home devices, we care for the tech that powers everyday life. This is a fantastic opportunity to gain hands‑on experience and develop a career in client services and account management while also being part of a business that values innovation, smarter ways of working, and the responsible use of technology.
Your Key Areas of Focus
- Support Account Managers in the day‑to‑day management of client accounts, including handling enquiries, maintaining smooth operations, and proactively identifying opportunities to improve how work is delivered, escalating issues where appropriate.
- Assist in the preparation of client reports, presentations, and materials, translating business data into clear and relevant outputs for clients.
- Track and support the delivery of client projects, ensuring timelines are met and expectations are exceeded.
- Support new client onboarding, ensuring all required information is gathered and processes are completed accurately.
- Maintain accurate client records and ensure all interactions are captured within the CRM system.
- Collaborate with internal teams (including operations, technical support, finance, compliance, and underwriting) to coordinate service delivery and manage key processes.
- Monitor client satisfaction and support continuous improvement by identifying opportunities to enhance service, reporting, and communication.
- Leverage digital tools, data insights, and emerging technologies (including AI), demonstrating curiosity to challenge existing processes and identify smarter, faster ways of working that improve efficiency and client outcomes.
- Contribute to internal projects and presentations, building capability to communicate effectively with clients and senior stakeholders, and supporting the delivery of smaller projects.
- Commit to continuous development in account management and client relations, actively exploring how AI, automation, and data‑led approaches can enhance ways of working, while adhering to all data protection and information security policies.
FCA Conduct Responsibilities
- Act with integrity.
- Act with due skill, care and diligence.
- Be open and cooperative with the FCA, the PRA and other regulators.
- Pay due regard to the interests of customers and treat them fairly.
- Observe proper standards of market conduct.
What We’re Looking For
We are looking for a motivated, detail-oriented and tech-curious Client Desk Support to join our Client Desk team in Crewe.
Equal Opportunities
We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity.
Junior Account Manager in Crewe employer: Likewize Device Protection UK Limited
At Likewize, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Junior Account Manager in Crewe, you'll benefit from hands-on experience in client services, with ample opportunities for professional growth and development in a supportive environment that values diversity and inclusion. Our commitment to leveraging technology and continuous improvement ensures that you will be part of a forward-thinking team dedicated to enhancing client satisfaction and operational efficiency.
Contact Details:
Likewize Device Protection UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Junior Account Manager in Crewe
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills align with what they’re looking for. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Junior Account Manager in Crewe
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Junior Account Manager role. Highlight your relevant experience and skills that align with what we’re looking for, like client management and tech curiosity.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, it’s crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can translate complex information into easy-to-understand terms.
Highlight Your Tech Savviness:We love candidates who are tech-curious! Mention any experience you have with digital tools or data insights, and don’t hesitate to share how you’ve used technology to improve processes in the past.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at Likewize Device Protection UK Limited
✨Know the Company Inside Out
Before your interview, make sure you research Likewize thoroughly. Understand their services, values, and recent developments in device protection and lifecycle management. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Tech Curiosity
Since the role requires a tech-curious mindset, be prepared to discuss how you've used technology in previous roles or projects. Share examples of how you've leveraged digital tools or data insights to improve processes or outcomes, as this aligns perfectly with what they’re looking for.
✨Prepare for Client Interaction Scenarios
Think about potential client scenarios you might face in the role. Prepare to discuss how you would handle enquiries, manage client expectations, and ensure satisfaction. This will demonstrate your proactive approach and readiness to support Account Managers effectively.
✨Emphasise Your Team Collaboration Skills
Collaboration is key in this role, so be ready to share examples of how you've worked with different teams in the past. Highlight your ability to communicate effectively with various stakeholders and how you’ve contributed to successful project deliveries.
