Likewize Device Protection UK Limited in Crewe is seeking a Customer Relations Executive to own customer complaints from escalation to final resolution. You will investigate complex cases, gather evidence, and communicate clearly with customers by phone and in writing, ensuring fair outcomes in line with FCA regulations.
This on-site role rewards problem solving, empathy in sensitive conversations, and timely updates as you protect customer trust while supporting internal processes and
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Customer Complaints & Resolution Specialist (FCA) in Crewe employer: Likewize Device Protection UK Limited
At Likewize, we pride ourselves on being an excellent employer, offering a vibrant work culture that prioritises outstanding customer service and employee well-being. Located conveniently in Crewe, our office features modern amenities including a free on-site gym and spacious meeting rooms, fostering both personal and professional growth. We are committed to inclusivity and support for all employees, ensuring a rewarding and meaningful career path for those who join our team as Claims Administrators.
Contact Details:
Likewize Device Protection UK Limited Recruitment Team
