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- Tasks: Repair smartphones and tablets while providing top-notch customer service.
- Company: Join Likewize, a leader in tech repair and insurance.
- Benefits: Competitive salary, health cash plan, gym access, and holiday buy back scheme.
- Why this job: Be part of a dynamic team that keeps technology running smoothly.
- Qualifications: Passion for tech, great communication skills, and a clean driving licence.
- Other info: Inclusive workplace with opportunities for growth and development.
The predicted salary is between 22000 - 26000 £ per year.
Locations: South London
£26,334 per annum + £1,000 London weighting allowance
Welcome to Likewize - the market leader and one of the fastest growing companies in insurance, repair, sustainability and technology platforms! Imagine being part of a team that keeps the digital world running. At Likewize, that’s exactly what we do. We’re the heroes behind the scenes, making sure technology always works - no matter what.
- We offer the most comprehensive protection against any kind of technological disruption.
- Lost, stolen, damaged or complicated - we have the solution.
- We serve one billion customers worldwide for the biggest brands, telcos and banks.
- We solve 250 million technology problems a year in over 30 countries.
- We work with global giants in the technology industry.
At Likewize, you will help shape the future of technology. You will be part of a dynamic team that develops innovative solutions for insurance, warranty, repairs, trade-ins, recycling and premium tech support.
About the role:
Likewize is looking for experienced Technicians to repair the country’s damaged smartphones and tablets. When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade, or the user does not know how to do something, Likewize provides the solution. Trusted by the world’s largest brands, telcos, and banks to look after approximately one billion of their customers. Likewize Repair is the only Samsung and Apple approved UK mobile smartphone and tablet repairer. Comprehensively stocked with approved and genuine Samsung and Apple parts, the Likewize Repair fleet of mobile workshops is the best in the country.
Primary Responsibilities:
- Traveling to different customers within your region to repair Mobile Phones and Tablets. (Fully equipped workshop van provided)
- Providing excellent customer service
- Carrying out fault finding
- Quality Control checking using Samsung and Apple’s enhanced software
- Respecting the value of information by following Likewize's data protection / information security policies and procedures
Role Requirements:
- Live in the area we are recruiting for as this will be your region
- Have a full clean driving licence
- Outstanding communication skills
- A passion for technology & customer service
- Desirable experience repairing technology items
At Likewize, we care about you and your progression. We offer:
- A competitive salary and benefits package
- A supportive and collaborative culture
- A fun and dynamic work environment
- A range of learning and development opportunities
- Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption
- Access to a GP at any time, with prescriptions delivered to your home or work
- Enhanced Maternity, Paternity & Adoption
- My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases
- A fully paid Employee Assistance Programme
- Free onsite car parking
- Free onsite gym
- Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave
- Cycle 2 Work scheme
Ensure Fairness & Embrace Differences
Together we are committed to creating a work environment where differences are celebrated and are essential to our success. We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.
At Likewize, we are trusted by many of the world’s biggest brands to look after their customers' tech. When their tech goes wrong we make it right. We offer device protection insurance programs, repair services, upgrade and recommence solutions and also premium tech support. The tech industry moves fast - but so do we. Innovation and disruption are in our DNA, so we are always challenging convention and looking for ways to do things better, quicker and making everything easier for our customers. Doing that successfully takes trust, teamwork and a knack for making the complicated simple. We’re looking for creative, quick and relentless talent to join the team.
Mobile Repair Technician employer: Likewize Corp.
Contact Detail:
Likewize Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Repair Technician
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at Likewize. A personal connection can give you the inside scoop and help you stand out.
✨Tip Number 2
Prepare for the interview by researching Likewize's values and recent projects. Show us that you're not just another candidate; you’re genuinely interested in being part of our team!
✨Tip Number 3
Practice your technical skills! Brush up on mobile repair techniques and be ready to demonstrate your expertise. We want to see you in action, so show us what you've got!
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Likewize family!
We think you need these skills to ace Mobile Repair Technician
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let us see your enthusiasm for technology shine through! Mention any relevant experience you have with mobile repairs or customer service, and don't be shy about sharing your love for gadgets.
Tailor Your CV: Make sure your CV is tailored to the Mobile Repair Technician role. Highlight your skills in fault finding and quality control, and include any specific experience with Samsung or Apple products. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Likewize Corp.
✨Know Your Tech
Brush up on your knowledge of mobile devices, especially smartphones and tablets. Be prepared to discuss common issues and repairs you've handled in the past. This shows your passion for technology and helps you connect with the interviewers.
✨Customer Service Matters
Since this role involves direct interaction with customers, think of examples where you've provided excellent customer service. Highlight your communication skills and how you handle difficult situations. Likewize values a customer-first approach!
✨Familiarise Yourself with Likewize
Research Likewize’s services and their position in the tech repair industry. Understanding their mission and values will help you align your answers with what they’re looking for, making you a more appealing candidate.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the team culture or opportunities for professional development within Likewize.