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For Companies At a Glance
- Tasks: Repair smartphones and tablets while providing top-notch customer service.
- Company: Join Likewize, a leader in tech repair and sustainability.
- Benefits: Enjoy a competitive salary, health perks, and a fun work environment.
- Why this job: Be part of a dynamic team that keeps technology running smoothly.
- Qualifications: Passion for tech, great communication skills, and some repair experience preferred.
- Other info: Opportunities for growth and a supportive, inclusive culture await you.
The predicted salary is between 22000 - 30000 £ per year.
Welcome to Likewize - the market leader and one of the fastest growing companies in insurance, repair, sustainability and technology platforms! Imagine being part of a team that keeps the digital world running. At Likewize, that’s exactly what we do. We’re the heroes behind the scenes, making sure technology always works - no matter what.
- We offer the most comprehensive protection against any kind of technological disruption.
- Lost, stolen, damaged or complicated - we have the solution.
- We serve one billion customers worldwide for the biggest brands, telcos and banks.
- We solve 250 million technology problems a year in over 30 countries.
- We work with global giants in the technology industry.
At Likewize, you will help shape the future of technology. You will be part of a dynamic team that develops innovative solutions for insurance, warranty, repairs, trade-ins, recycling and premium tech support.
About the role:
Likewize is looking for experienced Technicians to repair the country’s damaged smartphones and tablets. When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade, or the user does not know how to do something, Likewize provides the solution. Trusted by the world’s largest brands, telcos, and banks to look after approximately one billion of their customers. Likewize Repair is the only Samsung and Apple approved UK mobile smartphone and tablet repairer. Comprehensively stocked with approved and genuine Samsung and Apple parts, the Likewize Repair fleet of mobile workshops is the best in the country.
Primary Responsibilities:
- Traveling to different customers within your region to repair Mobile Phones and Tablets. (Fully equipped workshop van provided)
- Providing excellent customer service
- Carrying out fault finding
- Quality Control checking using Samsung and Apple’s enhanced software
- Respecting the value of information by following Likewize's data protection / information security policies and procedures
Role Requirements:
- Live in the area we are recruiting for as this will be your region
- Have a full clean driving licence & be over the age of 21 for insurance purposes
- Outstanding communication skills
- A passion for technology & customer service
- Desirable experience repairing technology items
At Likewize, we care about you and your progression. We offer:
- A competitive salary and benefits package
- A supportive and collaborative culture
- A fun and dynamic work environment
- A range of learning and development opportunities
- Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption
- Access to a GP at any time, with prescriptions delivered to your home or work
- Enhanced Maternity, Paternity & Adoption
- My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases
- A fully paid Employee Assistance Programme
- Free onsite car parking
- Free onsite gym
- Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave
- Cycle 2 Work scheme
Ensure Fairness & Embrace Differences
We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone. We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated and are essential to our success.
We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.
At Likewize, we are trusted by many of the world’s biggest brands to look after their customers' tech. When their tech goes wrong we make it right. We offer device protection insurance programs, repair services, upgrade and recommence solutions and also premium tech support. The tech industry moves fast - but so do we. Innovation and disruption are in our DNA, so we are always challenging convention and looking for ways to do things better, quicker and making everything easier for our customers. Doing that successfully takes trust, teamwork and a knack for making the complicated simple. We’re looking for creative, quick and relentless talent to join the team.
Mobile Repair Technician in Guildford employer: Likewize Corp.
Contact Detail:
Likewize Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Repair Technician in Guildford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Likewize. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Mobile Repair Technician can solve problems for customers. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your passion for tech! During the interview, share your experiences with repairing devices and any cool projects you've worked on. Let them see your enthusiasm for technology and customer service – it’s what they’re looking for!
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, have a couple of thoughtful questions ready about the role or the company culture. It shows you're engaged and helps you figure out if Likewize is the right fit for you too!
We think you need these skills to ace Mobile Repair Technician in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mobile Repair Technician role. Highlight any relevant experience you have with repairing technology, customer service skills, and your passion for tech. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're excited about working at Likewize and how your skills align with our mission. Keep it friendly and engaging – we love personality!
Show Off Your Communication Skills: Since outstanding communication is key for this role, make sure your application reflects that. Use clear language, avoid jargon, and be concise. We want to see how well you can convey your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Likewize Corp.
✨Know Your Tech
Brush up on your knowledge of mobile devices, especially Samsung and Apple products. Be ready to discuss common issues and repairs you've handled in the past. This shows your passion for technology and helps you stand out as a candidate.
✨Customer Service Skills Matter
Prepare examples of how you've provided excellent customer service in previous roles. Likewize values communication and customer interaction, so be ready to demonstrate your ability to handle customer queries and complaints effectively.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you've successfully diagnosed and repaired tech issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approach problem-solving in a practical setting.
✨Be Ready to Discuss Safety and Security
Since Likewize emphasises data protection and information security, be prepared to talk about how you ensure compliance with these policies in your work. This will show that you understand the importance of safeguarding customer information.
