IT Tester in Bristol

9 Month Fixed Term Contract

What This Role Is All About

Would you like to work with cutting edge premium care support products and progress your career within a friendly and informal environment? We’re looking for fast-learning talent who will help us grow their role and take advantage of the many growth opportunities that exist, helping us shape their own and the company’s future.

The IT tester’s responsibilities include being the quality guardian, ensuring that the delivery of IT services match the functional, performance and security requirements that our world-class clients demand. This includes the creation of test plans, reviewing of developer unit test plans and creation of automated scripts to aid volume testing and regression test. As the role grows, we also want the IT tester to contribute to the company’s IT strategy, driving through policy and processes to help build the IT testing team.

Your Key Areas of Focus

• Creation of test plans to ensure delivered IT services are of sufficient quality, incorporating the following aspects:
• Functional requirements (does it meet the required business function)
• Performance requirements (is it fast enough and caters for the required volumes of transactions and concurrent users)
• UI standards (does it break any of the HCI rules)
• Security requirements (is data stored and transmitted securely? It is bullet-proof against attacks such as SQL injection? Will it pass pen-test?)
• Operational requirements (what monitoring is in place to ensure it is running successfully?)
• Reporting requirements (what information should it pass through into the central reporting database?)
• Gatekeeper of developer submissions - review of developer unit test plans and rejection of submitted changes if test plans are missing, inadequate or contain insufficient proof of tests passing. Review of user documentation accompanying the changes – is it fit for purpose for the intended audience?
• Creation and maintenance of automated test scripts to run regression tests and assist in volume testing.

What We’re Looking For

• Empathy for client needs – usability and performance requirements
• Strong knowledge of evidence-based testing disciplines – unit, smoke/system, volume, sanity/regression.
• Ideally some knowledge of security testing – penetration tests, automated code reviews.
• Knowledge of basic UI rules.
• Experience of testing automation software packages
• Pragmatism – knowing how to prioritise tests and when to allow code to proceed to production.
• Ability to write test plans to verify solution delivers to requirements in a robust manner.
• Ability to work to deadlines, escalate blockers and report on progress.
• Proven ability to work on multiple projects at a time while paying strict attention to detail.
• Ability to work with developers to constructively improve output. We are trying to improve quality, not start intra-team wars!
• Empathy for users when reviewing user-guides intended for internal and external audiences.
• Rigorous attention to detail and the ability to understand priorities.
• Must be self-motivated.
• Eager to learn new skills.
• Understanding of work prioritisation
• Fastidious devotion to quality
• Teamwork
• Self-motivated and able to thrive in a results-driven environment.
• Excellent time and project management skills. You’re always looking to improve inefficient processes.
• Experience with automated testing in Python would be advantageous

Get To Know Us

The world runs on connected devices. At Likewize, we make the experience around them work better. We partner with many of the world’s biggest brands to design and deliver seamless device journeys across protection, repair, upgrade, and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle. When tech goes wrong, we make it right. When customers are ready for something new, we make the transition simple. We operate on a global scale but never lose sight of the individual customer. Innovation is part of our DNA. We move fast, challenge the obvious, and look for better answers.

We are driven by Success, Passion, Professionalism, Accountability and Teamwork – and we look for people who share the same values. At Likewize, we Go for Growth. To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success. If that fires you up, you’re going to love it here.

Where We Work

Our Bristol office is located less than two miles from the centre of the city, making it an easy and convenient commute. Parson Street train station is just a 25‐minute walk away, and for those who prefer to drive, there’s a large free on-site car park available. Once you’re here, you’ll also find plenty of added perks. Our Bristol office benefits from a subsidised on-site gym, open 24/7, with state‐of‐the‐art equipment, fitness classes, and personal training sessions available. The office itself is a fun and vibrant space, designed to encourage creativity and fresh ideas. It features spacious meeting rooms, fully equipped desks, and multiple breakout areas. During the summer months, the outdoor terrace offers a great place to relax, enjoy the view, or challenge your colleagues to a game of ping pong. All of this makes our Bristol office a fun, accessible, and creative place to work.

Ensure Fairness & Embrace Differences

Together we are committed to creating a work environment where differences are celebrated and are essential to our success. We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodation during the application or interview process, please let us know — we’re here to help.