At a Glance
- Tasks: Lead large-scale operations and ensure successful programme delivery.
- Company: Join a dynamic team in a pivotal leadership role.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Opportunity to work within a regulated environment with strong governance.
- Why this job: Make a real impact by driving operational excellence and customer satisfaction.
- Qualifications: Proven experience in managing complex programmes and leading teams.
The predicted salary is between 61873 - 75623 £ per year.
- Hiring Manager - Richard Cooper
- Closing Date - 10th November
The Opportunity
We are delighted to announce an exciting opportunity for a Head of Operations to join our Solutions division.
This is a pivotal leadership role responsible for the operational delivery and performance of one of our most strategically important programmes.
Reporting to the Managing Director, Solutions, you will provide operational leadership, delivery assurance and stakeholder management to ensure successful outcomes while driving efficiency, quality and customer satisfaction.
What you'll be doing
As Head of Operations, you will
- Lead the end-to-end operational delivery of a large-scale programme and associated services.
- Ensure successful delivery against contractual commitments, programme milestones, service levels and onboarding targets.
- Drive operational excellence, efficiency, quality and performance across the programme.
- Provide oversight of programme risks, issues and dependencies, ensuring effective mitigation and governance.
- Act as the senior operational lead for customers and key stakeholders.
- Lead operational governance forums, service reviews and performance reporting.
- Support commercial success through effective resource planning, budget management and margin protection.
- Build, develop and lead a high-performing operational team.
- Ensure all activities operate within Landmark's governance, regulatory and compliance frameworks.
What we're looking for
We're seeking a proven operational leader who can confidently manage complex programmes, inspire teams and build strong stakeholder relationships.
You’ll bring
- Significant experience leading large-scale operational delivery programmes.
- Strong programme governance, delivery assurance and risk management expertise.
- Commercial and financial awareness, including budget and resource management.
- Experience building, leading and developing successful teams.
- Excellent stakeholder management and customer relationship skills.
- Strong decision-making, planning and organisational capability.
- Experience working within regulated or complex operational environments would be advantageous but is not essential.
- The Interview Process
- Screening video call via Microsoft Teams with a member of the Talent Acquisition team.
- Personality questionnaire (ERAS).
- Video interview via Microsoft Teams with the Line Manager and a member of the People team.
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Head of Operations in Reading employer: liginternal
liginternal is an attractive employer due to its commitment to operational excellence and customer satisfaction. The company provides opportunities for employees to lead significant projects and develop their careers in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Reading
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Operations at liginternal!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like liginternal or be willing to refer you for that Head of Operations position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from liginternal who’s on the lookout for their next Head of Operations star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Operations role at liginternal!
We think you need these skills to ace Head of Operations in Reading
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at liginternal. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at liginternal
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at liginternal. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
