Field Sales Engineer - Manchester

We are seeking a highly skilled and motivated Solution Consultant to join our dynamic team. The Sales Engineer plays a critical role in revenue generation by influencing deal strategy, solution design, competitive positioning, and customer confidence throughout the sales cycle, directly impacting win rates, deal value, and long‑term account expansion. The ideal candidate will play a crucial role in driving new business, supporting strategic accounts, and ensuring seamless collaboration between our sales and implementation teams. This role requires a deep understanding of our products, exceptional technical expertise, and strong interpersonal and collaboration skills with experience in sales.

Please note, this opportunity is based in Manchester and will require regular travelling to support our Field team across the North and Midlands. The position comes with a car.

Key Responsibilities:

• Remote & Field Sales Support: This role requires regular travel across the North of England and Midlands to support Field Sales teams through on‑site discovery, customer meetings, and in‑person demonstrations, operating with a high degree of autonomy while representing the company in customer‑facing environments.
• Sales Execution & Deal Ownership: Partner closely with Account Executives across inbound and field sales motions to scope, design, and validate technical solutions that address customer requirements.
• Revenue & Risk Enablement: Support sales teams by surfacing technical risks, constraints, and dependencies early in the sales cycle, helping to protect deal value, improve forecasting accuracy, and ensure smooth handover to implementation teams.
• Strategic Account Management: Collaborate with Strategic Account Managers to support customer retention, satisfaction, and expansion, contributing technical insight to renewal and growth conversations.
• GTM Team Collaboration: Act as an active technical contributor within GTM channels, providing timely, high‑quality product and integration guidance.
• Trade Shows and Industry Events: Support the technical execution of trade shows and industry events, including system setup and on‑site troubleshooting.
• Competitor and Industry Expertise: Develop and maintain a strong understanding of the competitive landscape, including local and regional competitors.
• Product & Technical Expertise: Build deep expertise across our hardware, software, integrations, and APIs.
• Partnerships and Ecosystems: Deliver Tier 1 partner demonstrations to support new partner onboarding and strengthen existing relationships.
• RFPs and RFIs: Act as the technical owner for RFP and RFI responses, coordinating inputs from various teams.
• Demo Stations and Demo Accounts: Ensure demo stations and demo accounts are reliable, up‑to‑date, and representative of real customer use cases.
• Implementation and Professional Services Alignment: Work closely with Implementation and Professional Services teams before and after deal close.
• Close relationship with regional sales leaders: Maintain a close working relationship with regional sales leaders to align on priorities and deal strategy.
• Product and Product Marketing Collaboration: Act as a conduit between customers and Product teams by sharing structured feedback.
• Documentation and Operational Excellence: Own clear, accurate, and timely documentation of customer requirements and technical decisions.

What you need to bring:

• Demonstrated experience in sales, solutions consulting, or customer‑facing technical roles.
• Exposure to cloud‑based SaaS technologies, ideally within hospitality, retail, or adjacent industries.
• Strong technical curiosity and comfort learning new technologies quickly.
• Knowledge of the hospitality industry; hands‑on restaurant experience is highly valued.
• Excellent communication skills including experience speaking to technical and business audiences.
• A collaborative mindset and the ability to build strong relationships across Sales, Product, and Delivery teams.
• Comfort working in a fast‑paced, commercial environment with evolving priorities.
• A basic understanding of APIs and integrations (or strong willingness to develop this skill).
• Right to work in the country of application.
• Fluency in English; additional European languages are a plus.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process.