At a Glance
- Tasks: Support hospitality customers with queries and troubleshoot issues across time zones.
- Company: Join Lightspeed, a global leader in hospitality support.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Work in a vibrant, multi-language environment with diverse challenges.
- Why this job: Be part of a dynamic team making a difference in customer experiences.
- Qualifications: Fluent in German and English, with SaaS experience preferred.
The predicted salary is between 27000 - 33000 £ per year.
Lightspeed is seeking a customer support professional to join our global, multi-language team. You will assist hospitality customers with a range of queries, from education to hardware/software issues, across time zones.
In this role you will troubleshoot, document interactions, escalate bugs to QA, and advocate for product improvements. A positive, proactive communicator with SaaS experience will thrive here.
#J-18808-Ljbffr
Global Hospitality Support Specialist (German/English) employer: Lightspeed
Lightspeed is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the fashion SaaS industry. With a focus on employee growth and development, team members are encouraged to thrive in a fast-paced environment while enjoying the benefits of remote work flexibility. Join us in Greater London to be part of a transformative journey in wholesale eCommerce, where your contributions will help shape the future of the industry.
