At a Glance
- Tasks: Support hospitality customers with queries via phone, chat, and email.
- Company: Join Lightspeed, a global leader in hospitality technology.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Other info: Work in a dynamic, 24/7 global team with growth opportunities.
- Why this job: Be the hero for customers and solve real-world problems every day.
- Qualifications: Fluent in French and English, with strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Lightspeed is looking for a customer-focused specialist to join our Support team in Belfast.
You will be the first point of contact for hospitality customers, helping with a wide range of requests from education to hardware/software issues via phone, chat and email.
As part of a global, 24x7 team across APAC, EMEA and NOAM, you will investigate and resolve issues, document interactions, and escalate bugs to QA.
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Global Hospitality Support Specialist (French & English) employer: Lightspeed
Lightspeed is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the fashion SaaS industry. With a focus on employee growth and development, team members are encouraged to thrive in a fast-paced environment while enjoying the benefits of remote work flexibility. Join us in Greater London to be part of a transformative journey in wholesale eCommerce, where your contributions will help shape the future of the industry.
