At a Glance
- Tasks: Be the go-to support for hospitality customers, solving their tech issues and providing education.
- Company: Join Lightspeed, a global leader in hospitality tech with a vibrant support team.
- Benefits: Competitive pay, flexible hours, and a chance to work in a dynamic environment.
- Other info: On-site role in Greater London with opportunities for growth and learning.
- Why this job: Make a real difference by helping customers thrive in the hospitality industry.
- Qualifications: Fluent in German, with strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Lightspeed’s Support team is seeking a Customer Support specialist to be the first point of contact for hospitality customers, helping with education and troubleshooting across hardware and software.
You will work with a global, 24x7 team across APAC, EMEA and NOAM, handling inquiries by phone, chat and email, and you’ll document interactions while escalating product issues to QA.
This is an on-site role in the Greater London area.
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German-Speaking SaaS Support Specialist (Hospitality) employer: Lightspeed
Lightspeed is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the fashion SaaS industry. With a focus on employee growth and development, team members are encouraged to thrive in a fast-paced environment while enjoying the benefits of remote work flexibility. Join us in Greater London to be part of a transformative journey in wholesale eCommerce, where your contributions will help shape the future of the industry.
