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For Companies At a Glance
- Tasks: Drive new business growth by owning the entire sales process from prospecting to closing.
- Company: Join Lightspeed, a leading tech company transforming the hospitality industry.
- Benefits: Enjoy flexible working, health benefits, and a supportive team environment.
- Why this job: Make a real impact in a fast-paced role while building valuable client relationships.
- Qualifications: Experience in outbound sales and a consultative approach to solving customer challenges.
- Other info: Be part of an inclusive workplace that values diverse backgrounds and experiences.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are searching for a Full Cycle Account Executive based in London, dedicated to driving new business growth across the EMEA region. As a Full Cycle Account Executive, you will be instrumental in fuelling Lightspeed’s revenue growth by owning the entire sales process - from prospecting through to closing. Your primary responsibility will be to identify, engage, and secure high-value clients within the Hospitality industry. Acting as a trusted advisor, you will develop a deep understanding of each client’s unique challenges and opportunities, then deliver tailored Lightspeed solutions that showcase clear value and inspire long‑term partnerships. This role is ideal for a proactive, results‑driven sales professional with a consistent record of exceeding sales targets in a direct sales environment.
What you will be doing:
- Make a high volume of outbound sales calls to qualified leads, driving customer acquisition, pipeline growth, and business development opportunities.
- Understand prospects’ business challenges and align Lightspeed’s solutions to deliver measurable value and impact.
- Build and maintain long‑term client relationships, providing exceptional service throughout the full sales cycle.
- Negotiate and close deals with professionalism, contributing directly to revenue growth.
- Collaborate with teams across Marketing, Product, and Operations to ensure a seamless and consistent customer experience.
- Consistently achieve or exceed monthly and quarterly sales targets in a fast‑paced, results‑driven environment.
- Keep CRM (e.g., Salesforce) updated with accurate sales activity, ensuring clear pipeline visibility and reliable forecasting.
- Stay informed on hospitality and retail tech trends, competitor offerings, and evolving customer needs to refine your outreach and strategy.
What you need to bring:
- Experience in outbound, customer‑facing sales, ideally within SaaS, POS, retail, hospitality, or broader technology sectors.
- Proven success managing 360° sales cycles, from prospecting and cold calling to closing complex deals and overcoming objections.
- Strong consultative sales approach, with the ability to identify customer pain points and demonstrate clear ROI through tailored solutions.
- Knowledge of SaaS sales and the operational needs of retail and hospitality businesses; direct industry experience is a plus.
- Proficient in using CRM tools like Salesforce to manage pipeline, forecast accurately, and track all sales activity.
- Highly organised and self‑motivated, capable of managing multiple priorities in a fast‑paced, target‑driven environment.
- Natural relationship‑builder, with excellent communication and interpersonal skills to nurture client trust and loyalty.
- Collaborative and solution‑focused, with a strategic mindset and the resilience to navigate challenges and drive results.
What’s in it for you?
- Ability to do your job in a truly flexible environment.
- Genuine career opportunities in a company that’s creating new jobs every day.
- Work in a team big enough for growth but lean enough to make a real impact.
- Lightspeed RSU program (we are all owners).
- Flexible paid time off policy.
- Flexible working policy.
- Health & Wellness Benefits.
- Paid Leave Assistance for new Parents.
- LinkedIn Learning License.
- Paid Volunteer Day.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process.
For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.
Full Cycle Account Executive employer: Lightspeed
Contact Detail:
Lightspeed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Cycle Account Executive
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Lightspeed’s mission, values, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! You’ll want to clearly articulate how your experience aligns with the Full Cycle Account Executive role. Think about specific examples where you've driven sales growth or built strong client relationships.
✨Tip Number 3
Network like a pro! Reach out to current or former Lightspeed employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the role.
We think you need these skills to ace Full Cycle Account Executive
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your experience in outbound sales and managing the full sales cycle. We want to see how you've driven results in previous roles, so don’t hold back on those success stories!
Tailor Your Application: Take a moment to customise your application for the Full Cycle Account Executive role. Mention specific experiences that align with our needs in the hospitality industry and how you can bring value to Lightspeed. It shows us you’re genuinely interested!
Be Professional Yet Personable: While we love a friendly tone, remember to keep it professional. Use clear language and structure your application well. This is your chance to make a great first impression, so let your personality shine through while keeping it business-like.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Lightspeed!
How to prepare for a job interview at Lightspeed
✨Know Your Stuff
Before the interview, dive deep into Lightspeed's products and services, especially those relevant to the hospitality industry. Understanding how their solutions can address specific client challenges will help you demonstrate your consultative sales approach.
✨Showcase Your Success
Prepare to discuss your past achievements in managing full sales cycles. Use specific examples that highlight your ability to exceed sales targets and build long-term client relationships. Numbers speak volumes, so be ready to share metrics that showcase your success.
✨Master the Art of Listening
During the interview, focus on listening as much as you talk. This role requires understanding client pain points, so practice active listening techniques. Ask insightful questions that show you're genuinely interested in solving problems for potential clients.
✨Be a Team Player
Lightspeed values collaboration, so be prepared to discuss how you've worked with cross-functional teams in the past. Share examples of how you’ve contributed to team goals, even if it meant stepping outside your usual responsibilities.
