Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and empower frontline managers to boost team performance and develop leadership skills.
- Company: Join Lightspeed, a global leader in commerce solutions, transforming businesses since 2005.
- Benefits: Enjoy flexible work, health perks, paid parental leave, and a chance to own company shares.
- Why this job: Make a real impact in a supportive culture focused on growth and inclusion.
- Qualifications: 5+ years in sales enablement or leadership development, with strong communication and analytical skills.
- Other info: Work from London, Berlin, Amsterdam, or Paris and be part of a diverse, inclusive team.
The predicted salary is between 36000 - 60000 £ per year.
Hi there! Thanks for stopping by
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed are looking for a Front Line Manager & Performance Enablement Manager. This role focuses on enabling all our frontline managers to develop their teams into high-performing sales units while supporting their personal and professional growth to build exceptional leadership capabilities. This role can be based in one of the following office locations; London, Berlin, Amsterdam or Paris.
Key Areas of Responsibility
Performance Enablement:
- Partner with frontline managers to identify skill gaps and define performance goals aligned with sales targets.
- Train and support managers in applying consistent coaching practices using tools like dashboards, templates, and guides.
- Help drive behaviour change by ensuring learning translates into on-the-job application.
- Co-create development plans and targeted interventions for team members.
- Support change adoption by gathering feedback, identifying barriers, and recommending improvements.
- Collaborate on training content and adjust enablement strategies as needed.
- Measure and report on the impact of enablement initiatives.
Manager Development:
- Design programs to strengthen frontline manager capabilities in strategic planning, pipeline management, forecasting, and coaching.
- Mentor managers to grow as people leaders.
- Work with HR and L&D to build tailored growth paths.
Cross-functional Collaboration:
- Align enablement with business goals by partnering with Sales, HR, and L&D.
- Act as a connector between senior leadership and frontline managers to ensure alignment and clarity
Required Skills and Qualifications:
- Proven (5+ years of) experience in sales/ performance enablement or leadership development in a SaaS environment.
- Strong knowledge of sales processes, performance metrics, and coaching methodologies.
- Exceptional communication and interpersonal skills to influence and inspire.
- Proficiency in leveraging tools and technology for training and performance tracking.
- Ability to analyse data and translate insights into actionable strategies.
Preferred Qualifications:
- Experience working with frontline sales managers.
- Background in developing and implementing leadership training programs.
- Familiarity with performance enablement frameworks such as Gapology or similar methodologies.
What’s in it for you?
Come live the Lightspeed experience…
- Ability to do your job in a truly flexible environment
- Genuine career opportunities in a company that’s creating new jobs everyday
- Work in a team big enough for growth but lean enough to make a real impact.
… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:
- Lightspeed RSU program (we are all owners)
- Flexible working policy
- Health and wellness benefits
- Paid leave assistance for new parents
- Linkedin learning
- Volunteer day
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed tocreating an inclusive and barrier-free workplace. Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here .
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed\’s one-stopcommerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloudcommerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with ourApplicant Privacy Statement .
#J-18808-Ljbffr
Front Line Manager & Performance Enablement Manager employer: Lightspeed
Contact Detail:
Lightspeed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Line Manager & Performance Enablement Manager
✨Tip Number 1
Familiarise yourself with performance enablement frameworks like Gapology. Understanding these methodologies will not only help you in interviews but also demonstrate your commitment to the role and its requirements.
✨Tip Number 2
Network with current or former employees of Lightspeed, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully enabled frontline managers in previous roles. Highlighting your experience with coaching methodologies and performance metrics will set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends in sales performance and leadership development. Being knowledgeable about current best practices will show that you're proactive and passionate about the field, making you a more attractive candidate.
We think you need these skills to ace Front Line Manager & Performance Enablement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales performance enablement or leadership development, especially in a SaaS environment. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enabling frontline managers and developing high-performing teams. Share specific examples of how you've successfully implemented training programs or coaching methodologies in previous roles.
Showcase Your Skills: Emphasise your exceptional communication and interpersonal skills in your application. Provide examples of how you've influenced and inspired teams in the past, as this is crucial for the role.
Highlight Data Analysis Experience: Since the role requires analysing data to inform strategies, include any relevant experience you have with performance metrics and tools used for tracking and reporting. This will show that you can translate insights into actionable plans.
How to prepare for a job interview at Lightspeed
✨Understand Performance Enablement
Familiarise yourself with performance enablement concepts and how they apply to frontline managers. Be prepared to discuss specific strategies you've used in the past to identify skill gaps and set performance goals.
✨Showcase Your Coaching Experience
Highlight your experience in coaching and mentoring sales teams. Prepare examples of how you've successfully implemented coaching practices and the impact it had on team performance.
✨Demonstrate Cross-Functional Collaboration
Be ready to talk about your experience working with different departments, such as Sales, HR, and L&D. Share examples of how you’ve aligned enablement initiatives with business goals and facilitated communication between teams.
✨Prepare for Data Analysis Questions
Since the role requires analysing data to inform strategies, brush up on your analytical skills. Be prepared to discuss how you've used data insights to drive performance improvements in previous roles.
