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- Tasks: Provide top-notch technical support for key accounts and manage escalations.
- Company: Global tech company with a focus on innovation and customer satisfaction.
- Benefits: Career development opportunities and global benefits package.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Fluent in Dutch and English, with strong customer service skills.
- Other info: Exciting role in a fast-paced environment with growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A global technology company is seeking a Technical Support Specialist based in London. The role involves providing exceptional technical support for key accounts, collaborating with Strategic Account Managers, and managing escalations effectively.
Ideal candidates will have:
- Strong customer service experience
- Excellent communication skills in Dutch and English
- A background in the hospitality industry
This position offers opportunities for career development and various global benefits.
Dutch-Speaking Key Account Support Specialist employer: Lightspeed
Contact Detail:
Lightspeed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch-Speaking Key Account Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and hospitality sectors. You never know who might have a lead on that perfect role or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain how your customer service experience and language skills make you the ideal candidate for the Dutch-Speaking Key Account Support Specialist role.
✨Tip Number 3
Stay proactive! Follow up on applications and interviews. A quick email thanking them for their time and reiterating your interest can keep you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Dutch-Speaking Key Account Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills in both Dutch and English. We want to see how your background fits the role, so don’t be shy about showcasing your hospitality experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your skills can benefit us at StudySmarter. Keep it friendly and professional, and don’t forget to mention your passion for tech support.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly. Whether it’s in your CV or cover letter, we want to see that you can communicate effectively in both languages.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lightspeed
✨Brush Up on Your Dutch
Since the role requires excellent communication skills in Dutch, make sure to practice your language skills before the interview. Consider having a mock conversation in Dutch with a friend or using language apps to boost your confidence.
✨Know the Company Inside Out
Research the global technology company thoroughly. Understand their products, services, and recent developments. This will not only help you answer questions but also show your genuine interest in the company during the interview.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences in the hospitality industry that highlight your customer service skills. Think about challenging situations you've faced and how you resolved them, as this will demonstrate your ability to handle escalations effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the role and the team. This shows that you’re engaged and eager to learn more about how you can contribute to the company’s success.
