At a Glance
- Tasks: Help customers discover their needs and tailor Lightspeed solutions for success.
- Company: Join Lightspeed, a global leader in commerce solutions with a vibrant culture.
- Benefits: Enjoy flexible PTO, health benefits, and a share scheme to feel valued.
- Other info: Be part of an inclusive team that celebrates diversity and innovation.
- Why this job: Make a real impact in a dynamic environment while growing your sales skills.
- Qualifications: Sales experience and a passion for customer relationships are key.
Account Executive – Hospitality
Are you the next Account Executive to join our Hospo team? Our Account Executives are responsible for presenting our solution to potential customers. Your goal is to tailor the Lightspeed products to the company’s needs, find them the most suitable Lightspeed solution, and get them set up for success!
Responsibilities
As an Account Executive, you will help prospective customers discover their requirements, lead 1-on-1 demonstrations, prepare quotes and help prepare new customers for the implementation of Lightspeed. Our goal is to improve the customer experience through an intuitive POS interface and fast payment processing, plus help our customers grow their business through sophisticated and industry leading business reporting.
- You will lead the product presentations mainly via video calls and then introduce the workflow and build the appropriate solution together with the customer.
- Once the solution has been found, you will lead the price negotiations and succeed in closing deals.
- #MakeitTogether: Collaboration is key at Lightspeed and this is how we achieve success. You will work closely with Sales Engineering and Sales Development Representatives to achieve scheduling appointments with prospective customers.
Qualifications
We expect you to quickly build a relationship with the customer, you are able to proactively address questions the customer has and will have a deep understanding of our solutions. We value our customers, in that you must be able to understand the process from the point of view of the customer and put the customer experience first. Experience and knowledge in a Hospitality environment is a recommended plus.
- #Sales: Experience in leading discovery conversations through to closing deals; You are familiar with a full sales cycle in B2B including; customer relationship management, impact discovery, quotation preparation, negotiations, and pipeline management.
- #Language: You will present the product to local prospects. This requires speaking and writing in the local language, along with business English.
- #Drive: Perseverance and Energy, we promise you that no day is the same - Lightspeed is an energetic environment with an open feedback culture and room for initiatives and ideas.
Optional Experience
- Experience with Hospitality
- Experience with Salesforce.com
- Bachelor's degree
Benefits
- Genuine career opportunities in a company that’s creating new jobs every day;
- Work in a team big enough for growth but lean enough to make a real impact.
- Lightspeed share scheme (we are all owners)
- Company pension program
- Health and wellness benefit
- Flexible PTO
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- Language classes & LinkedIn Learning license
- Volunteer day
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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