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- Tasks: Lead global community strategy for exciting game titles and engage with players throughout development.
- Company: Level Infinite, Tencent's gaming brand, delivers innovative gaming experiences worldwide.
- Benefits: Enjoy remote work options, corporate perks, and a vibrant, inclusive culture.
- Why this job: Join a passionate team shaping the future of gaming and connect with diverse communities.
- Qualifications: Bachelor's degree, 10+ years in community management, and a love for gaming required.
- Other info: Opportunity to travel and collaborate with global teams across various regions.
The predicted salary is between 48000 - 84000 £ per year.
Senior Community Lead/Manager, PC Console Games page is loaded
Senior Community Lead/Manager, PC Console Games
Apply remote type Onsite locations UK-London France-Paris time type Full time posted on Posted 30+ Days Ago job requisition id R104835
About the Hiring Team
Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.
We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.
What the Role Entails
About the Role
As part of the Global Publishing Team, you will team up with studio partners and regional publishing teams to deliver integrated global community programs across several Level Infinite titles, in various stages of game development.
This is a huge opportunity to lead global community strategy across a range of in-development titles, and work with studios across Europe as they bring their creative projects to life.
Job Responsibilities
- Community Management : Work with studio community teams to build their community infrastructure as games move through Alpha and Beta development. Monitor conversations and content, promptly respond to hot topics and trends in the current market, adjust strategy and produce reports on community feedback for development teams.
- Build Testing Communities : Working with Studio leads and Global Publishing teams, recruit early adopter players to participate in game testing phases – Alpha, Beta, EA, launch. Build community portals to house these players communities, growing them as the game progresses to launch. Work on reward systems that bring these players back through testing phases. Nurture these communities through to launch and amplify opinion leaders that grow from these testing phases.
- Partner Strategy : Work with streaming platforms on activations (e.g Twitch drops). Track and report the major issues and opportunities of each game’s community in a timely manner and engage the key stakeholders. Create & host community events. Partner with studio / lead testing programs with community.
- Influencer Strategy: Work with our Studio teams to identify, suggest and amplify relevant influencers for each title. Working alongside Studios, Global / Regional publishing and Agency partners, design, implement and measure our programmes. Directly responsible for outreach to and management of top tier influencers, building and managing relationships with the influencers via on-going communication. Partner with social channels to ensure integrated promotion of game events tied to testing and launch beats.
- Regional Amplification : In close collaboration with Regional publishing teams, lead the localization of our global content strategy, support local activations and report on results to inform global planning.
Who We Look For
- Bachelor\’s degree and above. Excellent spoken and written English.
- 10 years+ of audience / community management. Proven experience in building communities through the early stages of game development and testing, and leading them through to launch and beyond.
- Experience running community campaigns on major content platforms, especially YouTube, Twitch and TikTok.
- A real passion for the games industry with genuine interest and knowledge in games. You will be the voice of our game to the players, so some experience of speaking at public events is required along with the ability to empathise with the varied needs of different player types.
- Able to communicate and work closely with cross-functional teams, adapt to different time zones, be able to respond to team requests in a timely manner.
- Organised and with very good project management skills. Able to prioritise effectively and be competent in handling multiple programmes across multiple markets.
- High levels of initiative, energy, ownership and urgency.
- Capability to travel to support our partners in North-America, Western Europe or Asia.
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Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
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Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life for people around the world.
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
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Senior Community Lead/Manager, PC Console Games employer: Lightspeed Studios
Contact Detail:
Lightspeed Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Community Lead/Manager, PC Console Games
✨Tip Number 1
Familiarise yourself with the latest trends in community management within the gaming industry. Follow key influencers and platforms like Twitch and YouTube to understand what engages audiences and how communities are built around games.
✨Tip Number 2
Network with professionals already working in community management roles, especially those in gaming. Attend industry events or webinars to connect with potential colleagues and learn from their experiences.
✨Tip Number 3
Showcase your passion for gaming by participating in online forums or communities. Share your insights and engage with other gamers to demonstrate your understanding of community dynamics and player needs.
✨Tip Number 4
Prepare to discuss your experience with community campaigns during interviews. Be ready to share specific examples of how you've successfully built and nurtured gaming communities, particularly through testing phases and launches.
We think you need these skills to ace Senior Community Lead/Manager, PC Console Games
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management, especially within the gaming industry. Emphasise any roles where you've built communities or managed audience engagement during game development.
Craft a Compelling Cover Letter: In your cover letter, express your passion for gaming and detail how your experience aligns with the responsibilities outlined in the job description. Mention specific examples of community strategies you've implemented successfully.
Showcase Your Communication Skills: Since excellent spoken and written English is crucial for this role, ensure your application is free from errors. Use clear and engaging language to demonstrate your ability to communicate effectively with diverse audiences.
Highlight Relevant Projects: If you have experience with community campaigns on platforms like YouTube, Twitch, or TikTok, make sure to include these in your application. Discuss any measurable outcomes from these projects to showcase your impact.
How to prepare for a job interview at Lightspeed Studios
✨Show Your Passion for Gaming
Make sure to express your genuine interest in the gaming industry during the interview. Share your experiences with games, what you love about them, and how they inspire you. This will demonstrate that you are not just looking for a job, but that you truly care about the community and the products.
✨Highlight Community Management Experience
Prepare specific examples of your past work in community management, especially in the gaming sector. Discuss how you've built communities from the ground up, managed feedback, and engaged with players. This will show that you have the relevant experience needed for the role.
✨Be Ready to Discuss Influencer Strategies
Since the role involves working with influencers, come prepared with ideas on how to engage them effectively. Talk about any previous collaborations you've had with influencers and how you measured their success. This will highlight your strategic thinking and understanding of modern marketing.
✨Demonstrate Project Management Skills
Given the need for strong project management skills, be ready to discuss how you prioritise tasks and manage multiple projects simultaneously. Use examples from your past roles to illustrate your organisational abilities and how you handle deadlines and team collaboration.