Senior Manager, Outbound Sales London, England, United Kingdom

Overview

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a high-impact Senior Manager, Outbound Sales to spearhead our proactive growth engine across the UK region. Reporting directly to the UK Regional Director, you will be the strategic architect of our outbound motion. You will lead a high-performing and diverse team, including Field Managers, Field Account Executives and Strategic Account Executives. Your mission is to harmonise these motions to penetrate key UK markets, drive high-value logos, and ensure a consistent, scalable revenue stream. As the Senior Manager of Outbound Sales, you are the primary driver of proactive revenue growth across the UK. This is a high-impact, strategic position where you will oversee the entire outbound ecosystem, from high-velocity full-cycle sales to complex, multi-stakeholder strategic partnerships and enterprise deals.

What you will be doing

• Directing Multi-Tiered Teams: Acting as a "leader of leaders," you will manage a diverse organisation consisting of Field Managers, Strategic AEs focused on enterprise accounts, and Full-Cycle AEs.
• Vertical-Specific Strategy: Tailoring high velocity outbound motions to penetrate the Hospitality industries, ensuring the team speaks the specific "language" of those business owners across different EMEA regions.
• Ecosystem Expansion: Identifying and targeting high-value "switch" opportunities (moving competitors' customers over) by leveraging market-specific displacement playbooks.
• Pipeline Architecture: Building and refining the "outbound engine," including the optimisation of prospecting sequences, social selling strategies, and account-based marketing (ABM) alignment.
• Forecasting & Revenue Intelligence: Reporting directly to the Regional Director, you will provide rigorous weekly and quarterly forecasts. You will leverage revenue intelligence tools (Gong/Salesforce/ChurnZero/Pure Cloud/internal AI-based tools) to identify deal risks and coaching opportunities at scale.
• Executive Deal Coaching: Acting as a strategic advisor on "must-win" deals, joining C-suite presentations and helping your AEs navigate complex procurement and legal hurdles common in European enterprise sales.
• Localised Go-To-Market Execution: Partnering with regional marketing and product teams to ensure outbound messaging is localised for specific EMEA markets.
• Leadership Development: Coaching your Managers on how to lead effectively, ensuring a high standard of frontline management and a robust internal talent pipeline.

To be successful in this role, you must demonstrate a sophisticated understanding of the EMEA SaaS landscape and a proven ability to lead through others.

What you will need

• Proven Leadership: Extensive experience in sales management, specifically having managed "managers" or led complex, multi-functional sales teams in a fast-paced B2B SaaS environment, selling to SMEs with a transactional sales cycle.
• Operational Excellence: Expert proficiency in the modern sales stack (Salesforce, Salesloft/Outreach, LinkedIn Sales Navigator etc.) and a data-first approach to territory management.
• Commercial Acumen: A strong grasp of SaaS financial metrics (ARR, LTV, CAC) and the ability to translate these into strategic outbound initiatives.
• Adaptability: Align multiple teams which are using the outbound motion to attract customers.

What’s in it for you?

• Genuine career growth opportunities based on performance within a company that's continuously expanding.
• Work with highly skilled people who are as passionate about sales & marketing as you are.
• An environment that encourages initiatives and leadership.
• Work in a team big enough for growth but lean enough to make a real impact.
• Fun activities with your teammates & social events throughout the year.
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners).
• Health & Wellness Credit— expense up to £400 per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health.
• Mental Health Support through the Modern Health App — access to meditation, coaching or counseling.
• People Experience — PX allows you to work from pretty much anywhere in the world for 60 days a year.
• LinkedIn Learning — free access to LinkedIn learning to help you learn & grow.
• Time off to volunteer and give back to your community.
• Transit benefit if you travel by public transport to the office.
• Healthy snacks and after-work socials organized by the company.
• Health, Dental and Optical cover.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.

Who we are

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.