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- Tasks: Provide top-notch tech support to key accounts and handle escalations.
- Company: Leading technology provider in the hospitality sector.
- Benefits: Comprehensive benefits package, including equity options and wellness credits.
- Why this job: Join a dynamic team and grow your career in tech support.
- Qualifications: Strong customer service and technical troubleshooting skills; fluent in Dutch and English.
- Other info: Exciting opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology provider in hospitality is looking for a Technical Support Specialist in London. You will be responsible for providing excellent technical support to key accounts, handling escalations, and collaborating closely with team members.
The ideal candidate has a strong background in customer service, technical troubleshooting, and excellent communication skills in Dutch and English.
This role offers opportunities for growth and a comprehensive benefits package including equity options and wellness credits.
Dutch-Speaking Senior Tech Support for Key Accounts employer: Lightspeed Restaurant
Contact Detail:
Lightspeed Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch-Speaking Senior Tech Support for Key Accounts
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and hospitality sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Brush up on common technical support scenarios and practice your responses. We recommend role-playing with a friend to get comfortable discussing your troubleshooting skills and customer service experiences.
✨Tip Number 3
Show off your language skills! Since this role requires Dutch and English proficiency, be ready to demonstrate your fluency during interviews. You could even prepare a brief introduction about yourself in both languages to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Dutch-Speaking Senior Tech Support for Key Accounts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Dutch-Speaking Senior Tech Support role. Share specific examples of how you've handled escalations or provided excellent support.
Show Off Your Language Skills: Since this role requires fluency in Dutch and English, make sure to highlight your language skills prominently. We love seeing candidates who can communicate effectively in both languages!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lightspeed Restaurant
✨Brush Up on Your Tech Skills
Make sure you’re up to speed with the latest technology trends in hospitality. Familiarise yourself with common technical issues that key accounts might face, and be ready to discuss how you would troubleshoot them.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles where you’ve provided exceptional customer service. Highlight situations where you handled escalations effectively, as this will demonstrate your ability to manage high-pressure scenarios.
✨Practice Your Language Skills
Since the role requires fluency in Dutch and English, practice speaking both languages. You might be asked to switch between them during the interview, so being comfortable in both will show your proficiency and confidence.
✨Research the Company Culture
Get to know the company’s values and culture. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
