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- Tasks: Provide top-notch support and solutions for key hospitality accounts.
- Company: Leading global hospitality service provider based in Belfast.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Make a real difference in customer service while using your language skills.
- Qualifications: Fluent in Dutch and English with strong problem-solving abilities.
- Other info: Join a dynamic team focused on enhancing customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
A leading global hospitality service provider in Belfast seeks a Technical Support Specialist to provide exceptional support and solutions for key accounts. Ideal candidates possess strong problem-solving skills and extensive customer service experience. As part of the Strategic Support Services team, you will manage escalations, provide timely resolutions, and enhance customer satisfaction. Proficiency in Dutch and English is essential. Join us to make a significant impact in customer service and technical support.
Dutch-Speaking Hospitality Support Specialist in Belfast employer: Lightspeed Restaurant
Contact Detail:
Lightspeed Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch-Speaking Hospitality Support Specialist in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and technical support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your language skills! If you're fluent in Dutch, make sure to highlight this in conversations and during interviews. It’s a key asset that can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Dutch-Speaking Hospitality Support Specialist in Belfast
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires proficiency in Dutch and English, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Highlight Your Customer Service Experience: We’re looking for candidates with strong customer service backgrounds. Share specific examples of how you've provided exceptional support in previous roles. This will help us see how you can enhance customer satisfaction in our team.
Problem-Solving is Key: As a Technical Support Specialist, you'll need to tackle challenges head-on. Include instances where you've successfully resolved issues or managed escalations. This shows us that you have the problem-solving skills we value.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Lightspeed Restaurant
✨Brush Up on Your Dutch
Since the role requires proficiency in Dutch, make sure you’re comfortable speaking and writing in the language. Practise common hospitality-related phrases and technical terms to show your fluency during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to think on your feet.
✨Know the Company Inside Out
Research the hospitality service provider thoroughly. Understand their services, values, and recent developments. This knowledge will help you tailor your responses and demonstrate your genuine interest in the company.
✨Prepare for Technical Questions
Expect questions related to technical support scenarios. Brush up on common technical issues in the hospitality industry and be ready to discuss how you would handle them. This will show that you’re not just a people person but also technically savvy.
