Senior Field Account Executive

What You'll Be Doing

• Develop and maintain an advanced understanding of the London hospitality landscape to spot proactively trends and opportunities.
• Leverage market research and insights to shape effective territory sales plans.
• Manage a mixture of complex and high‑velocity sales cycles from discovery and solution design through sophisticated contract negotiations and high‑touch implementation handovers.
• Consistently outperform monthly MRR targets by applying an entrepreneurial mindset to territory management, focusing on high‑LTV accounts and portfolio expansion.
• Guide clients from needs analysis and solution design through proposals, contract agreements and seamless onboarding.
• Deliver high‑impact presentations and live demonstrations that translate Lightspeed’s technical capabilities into clear business outcomes for owners and operators.
• Maintain a rigorous, high‑integrity Salesforce pipeline; manage your workload and update the team with precise revenue forecasting and data‑backed regional insights.
• Spearhead outbound initiatives and represent the brand at premier industry events to cultivate a high‑quality pipeline and build long‑term leads.
• Provide customer feedback to sales, marketing and product teams to refine strategies and achieve collective targets.
• Coach junior team members on advanced prospecting techniques, objection handling and complex deal navigation to accelerate overall team performance and cultural excellence.

What You Need To Bring

• High‑performance experience in Field or Outbound sales with a track record of navigating complex, solution‑based sales within the technology, SaaS or hospitality ecosystems.
• Deep understanding of the hospitality industry, including key segments and operational considerations.
• Advanced expertise in sales development best practice – building pipelines, territory planning and driving new business with strong organisational ability.
• Demonstrated success in consistently exceeding aggressive MRR targets and significantly contributing to regional market‑share expansion.
• Proficiency in using Salesforce or similar CRM systems to manage opportunities and track performance.
• Confident communicator with excellent customer relationship and interpersonal skills and ability to simplify complex technical value propositions.
• Analytical mindset with a data‑driven approach to decision‑making and performance improvement.
• A self‑starting, agile mindset with the ability to operate autonomously in a high‑growth, fast‑paced environment, acting as a brand ambassador and mentor within the regional team.

Benefits

• Lightspeed equity scheme (we are all owners)
• Flexible paid time off providing you the freedom to take time off however you like
• Private medical insurance and cash health plan for optical, dental and more
• Health & wellness credit – expense up to £400 per year towards gym membership, yoga classes, new bike or other health activities
• Mental health support through LifeWorks and Modern Health apps – each employee has access to this platform
• LinkedIn Learning access and career GPS support for continuous learning and growth
• Time off to volunteer and give back to your community
• Transit benefit if you travel by public transport to our London offices
• Variety of drinks and snacks in our offices in London

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lightspeed handles your information in accordance with our Applicant Privacy Statement.