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- Tasks: Project manage tech rollouts and provide hands-on support to customers.
- Company: Join Lightspeed, a forward-thinking tech company with a focus on innovation.
- Benefits: Flexible work environment, health benefits, and career growth opportunities.
- Other info: Inclusive workplace with support for personal development and well-being.
- Why this job: Make a real impact while travelling and working with cutting-edge technology.
- Qualifications: Passion for tech, strong communication skills, and project management experience.
The predicted salary is between 35000 - 45000 £ per year.
Responsibilities
- Project manage rollouts of multiple locations across regions
- Provide key insights and support for our Strategic/Enterprise customers
- Travel to customers’ locations to help with implementation and provide technical support
- Plan and organize training sessions with business owners, management team, and/or staff
- Provide key Lightspeed Partners with support and timely training when needed
- Guide customers through their setup, implementations and integrations; follow up with key customers
- Install and troubleshoot networking devices including routers and wireless access points
- Document and track key customer installation, network details, schematics and other on-site services
- Communicate with our development team regarding current and ongoing customer and product issues
- Represent Lightspeed as company ambassadors for all new and existing customers
Qualifications
- Passion for technology
- Technical or hardware installation and support experience
- Flexible availability to work evenings and weekends
- Ability to travel to customer sites in defined areas
- Highly organized, self‑motivated and self‑educated; ability to manage own schedule
- Excellent communication and presentation skills in English
- Strong attention to detail with an emphasis on customer service
Ideal Candidate Benefits
- Networking fundamentals knowledge
- Previous experience in the hospitality industry (restaurants, hotels, etc.)
- Experience managing larger project initiatives
Benefits
- Ability to work in a truly flexible environment
- Career opportunities in a growing company
- Team size that allows real impact
- Lightspeed share scheme
- Company pension program
- Health and wellness benefits
- Mental health online platform and counseling & coaching services
- Paid leave and assistance for new parents
- Language classes & LinkedIn Learning license
- Volunteer day
Equal Opportunity Statement
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Field Implementation Consultant in Manchester employer: Lightspeed Commerce
Contact Detail:
Lightspeed Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Implementation Consultant in Manchester
✨Tip Number 1
Get to know the company inside out! Research Lightspeed's values, products, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to project management and technical support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Field Implementation Consultant in Manchester
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! We love candidates who are genuinely excited about tech and can share their experiences with hardware installation and support.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. If you've managed projects or provided customer support in the past, we want to hear about it! Show us how your skills align with the Field Implementation Consultant role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, attention to detail is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lightspeed Commerce
✨Know Your Tech
Brush up on your technical knowledge, especially around networking devices like routers and wireless access points. Being able to discuss installation and troubleshooting confidently will show that you’re ready for the hands-on aspects of the role.
✨Project Management Prowess
Prepare to talk about your experience managing multiple projects. Have specific examples ready that demonstrate your organisational skills and ability to juggle various tasks while keeping everything on track.
✨Customer-Centric Mindset
Since this role involves a lot of customer interaction, think about how you can showcase your excellent communication and presentation skills. Be ready to share stories where you’ve gone above and beyond for customers, highlighting your attention to detail and commitment to service.
✨Flexibility is Key
Given the need for flexible availability, be honest about your schedule and willingness to travel. Show enthusiasm for the role and the opportunity to work in different environments, which will reflect your adaptability and eagerness to support clients effectively.