At a Glance
- Tasks: Support sales teams with technical solutions and customer engagement across the North and Midlands.
- Company: Join a dynamic tech company focused on innovation and collaboration.
- Benefits: Competitive salary, travel opportunities, and a supportive work environment.
- Other info: Inclusive workplace with growth opportunities and a focus on teamwork.
- Why this job: Make an impact in sales while working with cutting-edge technology and diverse clients.
- Qualifications: Experience in sales or solutions consulting, strong communication skills, and a passion for tech.
The predicted salary is between 40000 - 50000 ÂŁ per year.
We are seeking a highly skilled and motivated Solution Consultant to join our dynamic team. The Sales Engineer plays a critical role in revenue generation by influencing deal strategy, solution design, competitive positioning, and customer confidence throughout the sales cycle, directly impacting win rates, deal value, and long‑term account expansion.
This position is based in Liverpool and requires regular travelling to support our Field team across the North and Midlands.
Key Responsibilities- Remote & Field Sales Support: For Sales Engineers based remotely, this role requires regular travel across the North of England and Midlands to support Field Sales teams through on‑site discovery, customer meetings, and in‑person demonstrations, operating with a high degree of autonomy while representing the company in customer‑facing environments.
- Sales Execution & Deal Ownership: Partner closely with Account Executives across inbound and field sales motions to scope, design, and validate technical solutions that address customer requirements. Assess customer needs, identify risks, and recommend optimal solutions that enable successful deal progression and closure.
- Revenue & Risk Enablement: Support sales teams by surfacing technical risks, constraints, and dependencies early in the sales cycle, helping to protect deal value, improve forecasting accuracy, and ensure smooth handover to implementation teams.
- Strategic Account Management: Collaborate with Strategic Account Managers to support customer retention, satisfaction, and expansion, contributing technical insight to renewal and growth conversations and helping prevent churn in complex environments.
- GTM Team Collaboration: Act as an active technical contributor within GTM channels, providing timely, high‑quality product and integration guidance that enables sales teams to move quickly and confidently.
- Trade Shows and Industry Events: Support the technical execution of trade shows and industry events, including system setup and on‑site troubleshooting, while representing the company as a knowledgeable and professional product ambassador to prospects, customers, and partners.
- Competitor and Industry Expertise: Develop and maintain a strong understanding of the competitive landscape, including local and regional competitors. Use this knowledge to support sales teams with positioning, differentiation, and technical deep dives, and to act as a trusted advisor to customers.
- Product & Technical Expertise: Build deep expertise across our hardware, software, integrations, and APIs, and serve as a reliable technical resource for both internal stakeholders and customer‑facing conversations.
- Partnerships and Ecosystems: Deliver Tier 1 partner demonstrations to support new partner onboarding and strengthen existing relationships, contributing to ecosystem growth and partner‑led opportunities.
- RFPs and RFIs: Act as the technical owner for RFP and RFI responses, coordinating inputs from Product, Security, Legal, and other teams, setting clear deadlines, and ensuring accurate, high‑quality submissions.
- Demo Stations and Demo Accounts: Ensure demo stations and demo accounts are reliable, up‑to‑date, and representative of real customer use cases, enabling high‑quality in‑office and remote demonstrations.
- Implementation and Professional Services Alignment: Work closely with Implementation and Professional Services teams before and after deal close to ensure a smooth transition from sales to delivery and successful customer outcomes.
- Close relationship with regional sales leaders: Maintain a close working relationship with regional sales leaders to align on priorities, deal strategy, and regional requirements, adapting technical support to local market needs.
- Product and Product Marketing Collaboration: Act as a conduit between customers and Product teams by sharing structured feedback, supporting product design discussions, and contributing to roadmap awareness. Partner with Product Marketing on launches, enablement, and messaging as required.
- Documentation and Operational Excellence: Own clear, accurate, and timely documentation of customer requirements and technical decisions to support internal reporting, knowledge sharing, and scalable execution.
- Demonstrated experience in sales, solutions consulting, or customer‑facing technical roles.
- Exposure to cloud‑based SaaS technologies, ideally within hospitality, retail, or adjacent industries.
- Strong technical curiosity and comfort learning new technologies quickly.
- Knowledge of the hospitality industry; hands‑on restaurant experience is highly valued.
- Excellent communication skills including experience speaking to technical and business audiences both internally and externally.
- Ability to communicate clearly with both technical and non‑technical audiences.
- A collaborative mindset and the ability to build strong relationships across Sales, Product, and Delivery teams.
- Comfort working in a fast‑paced, commercial environment with evolving priorities.
- A basic understanding of APIs and integrations (or strong willingness to develop this skill).
- Right to work in the country of application.
- Fluency in English; additional European languages are a plus.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Field Sales Engineer - Liverpool employer: Lightspeed Commerce
Contact Detail:
Lightspeed Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Engineer - Liverpool
✨Tip Number 1
Get to know the company inside out! Research their products, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky questions! Think about how your skills align with the role of a Field Sales Engineer. Practice articulating your experience in sales and technical solutions to impress during interviews.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation and reiterate your enthusiasm for the role. It’s a simple gesture that can make a big difference!
We think you need these skills to ace Field Sales Engineer - Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Sales Engineer role. Highlight any relevant experience in sales, solutions consulting, or customer-facing technical roles to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your understanding of cloud-based SaaS technologies and the hospitality industry.
Showcase Your Technical Skills: Since this role requires a strong technical background, don’t shy away from showcasing your knowledge of APIs, integrations, and any hands-on experience you have in the hospitality sector. We love seeing candidates who are technically curious!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Lightspeed Commerce
✨Know Your Tech Inside Out
As a Field Sales Engineer, you'll need to demonstrate a solid understanding of the technical solutions you'll be discussing. Brush up on the hardware, software, and integrations relevant to the role. Be prepared to explain how these can solve customer problems and enhance their operations.
✨Showcase Your Sales Savvy
This role is all about influencing deal strategy and supporting sales teams. Think of examples from your past experiences where you've successfully contributed to sales processes. Highlight your ability to assess customer needs and recommend optimal solutions during the interview.
✨Prepare for Customer-Facing Scenarios
Since you'll be representing the company in customer meetings and demonstrations, practice how you would handle various customer interactions. Role-play with a friend or mentor to refine your communication skills and ensure you can engage both technical and non-technical audiences effectively.
✨Research the Competition
Understanding the competitive landscape is crucial for this position. Familiarise yourself with local and regional competitors, and think about how you would position your company's offerings against theirs. This knowledge will not only impress your interviewers but also help you contribute to strategic discussions.