Lightspeed Commerce is seeking a customer-focused support specialist to assist hospitality customers across phone, chat and email. You will investigate issues, document interactions and escalate bugs to QA while maintaining Lightspeed's Gold Class standard.
Role involves working with a global, multi-language 24x7 team, shifting to cover weekends and various time zones. Prior customer service or technical support experience and fluency in German and English are required.
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Global Hospitality Tech Support Specialist employer: Lightspeed Commerce
Lightspeed is an exceptional employer, offering a vibrant work culture that fosters genuine career growth and encourages initiative within a diverse and inclusive environment. As a Key Account Manager in London, you'll collaborate with passionate professionals while enjoying unique benefits like a health and wellness credit, mental health support, and the flexibility to work from anywhere for 60 days a year, all while making a meaningful impact in the hospitality sector.
