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For Companies At a Glance
- Tasks: Lead and empower frontline managers to boost sales performance and develop their leadership skills.
- Company: Join Lightspeed, a global leader in commerce solutions, transforming businesses since 2005.
- Benefits: Enjoy flexible work, health perks, paid leave for new parents, and a unique RSU program.
- Why this job: Make a real impact in a supportive culture focused on growth and inclusion.
- Qualifications: 5+ years in sales enablement or leadership development with strong communication skills required.
- Other info: Work from London, Berlin, Amsterdam, or Paris and be part of a diverse team.
The predicted salary is between 43200 - 72000 £ per year.
Hi there! Thanks for stopping by. Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed are looking for a Front Line Manager & Performance Enablement Manager. This role focuses on enabling all our frontline managers to develop their teams into high-performing sales units while supporting their personal and professional growth to build exceptional leadership capabilities. This role can be based in one of the following office locations; London, Berlin, Amsterdam or Paris.
Key Areas of Responsibility
- Performance Enablement: Partner with frontline managers to identify skill gaps and define performance goals aligned with sales targets. Train and support managers in applying consistent coaching practices using tools like dashboards, templates, and guides. Help drive behaviour change by ensuring learning translates into on-the-job application. Co-create development plans and targeted interventions for team members. Support change adoption by gathering feedback, identifying barriers, and recommending improvements. Collaborate on training content and adjust enablement strategies as needed. Measure and report on the impact of enablement initiatives. Design programs to strengthen frontline manager capabilities in strategic planning, pipeline management, forecasting, and coaching. Mentor managers to grow as people leaders. Work with HR and L&D to build tailored growth paths.
- Cross-functional Collaboration: Align enablement with business goals by partnering with Sales, HR, and L&D. Act as a connector between senior leadership and frontline managers to ensure alignment and clarity.
Required Skills and Qualifications:
- Proven (5+ years of) experience in sales/ performance enablement or leadership development.
- Strong knowledge of sales processes, performance metrics, and coaching methodologies.
- Exceptional communication and interpersonal skills to influence and inspire.
- Proficiency in leveraging tools and technology for training and performance tracking.
- Ability to analyse data and translate insights into actionable strategies.
Preferred Qualifications:
- Experience working with frontline sales managers.
- Background in developing and implementing leadership training programs.
- Familiarity with performance enablement frameworks such as Gapology or similar methodologies.
What’s in it for you?
Come live the Lightspeed experience... Ability to do your job in a truly flexible environment. Genuine career opportunities in a company that’s creating new jobs every day. Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry: Lightspeed RSU program (we are all owners), Flexible paid time off policy, Health and wellness benefits, Paid leave assistance for new parents, LinkedIn learning ... and so much more!
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Front Line Manager & Sales Performance Enablement Manager employer: Lightspeed Commerce
Contact Detail:
Lightspeed Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Line Manager & Sales Performance Enablement Manager
✨Tip Number 1
Familiarise yourself with performance enablement frameworks like Gapology. Understanding these methodologies will help you speak the same language as the hiring team and demonstrate your expertise in developing high-performing sales units.
✨Tip Number 2
Network with current or former employees of Lightspeed, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully enabled frontline managers in the past. Highlighting your experience with training, coaching, and performance metrics will showcase your ability to drive behaviour change effectively.
✨Tip Number 4
Stay updated on the latest trends in sales performance and leadership development. Being knowledgeable about current best practices will not only impress your interviewers but also show your commitment to continuous learning and improvement.
We think you need these skills to ace Front Line Manager & Sales Performance Enablement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales performance enablement and leadership development. Use specific examples that demonstrate your ability to train and support frontline managers, as well as your knowledge of sales processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enabling teams and developing leadership capabilities. Mention how your skills align with the key responsibilities outlined in the job description, and provide examples of past successes in similar roles.
Showcase Your Communication Skills: Since exceptional communication is crucial for this role, ensure your application reflects your ability to influence and inspire. Use clear and concise language, and consider including a brief anecdote that illustrates your interpersonal skills.
Highlight Data Analysis Experience: Given the importance of analysing data to inform strategies, include any relevant experience you have in this area. Mention specific tools or methodologies you've used to measure performance and drive behaviour change in previous roles.
How to prepare for a job interview at Lightspeed Commerce
✨Understand the Role
Make sure you have a clear understanding of the Front Line Manager & Sales Performance Enablement Manager role. Familiarise yourself with the key responsibilities, especially around performance enablement and cross-functional collaboration. This will help you tailor your answers to demonstrate how your experience aligns with their needs.
✨Showcase Your Coaching Skills
Since the role involves training and supporting managers, be prepared to discuss your coaching methodologies. Share specific examples of how you've successfully enabled teams in the past, focusing on measurable outcomes and behaviour changes.
✨Prepare for Data-Driven Discussions
The job requires proficiency in analysing data and translating insights into actionable strategies. Brush up on relevant metrics and be ready to discuss how you've used data to inform decisions or improve performance in previous roles.
✨Emphasise Collaboration
Highlight your experience working with various departments, such as Sales, HR, and L&D. Be ready to provide examples of how you've acted as a connector between different teams to achieve common goals, showcasing your interpersonal skills and ability to inspire others.
