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- Tasks: Project manage tech rollouts and provide hands-on support to customers.
- Company: Join a dynamic team at Lightspeed, a leader in tech solutions.
- Benefits: Enjoy flexible work, health benefits, and career growth opportunities.
- Other info: Be part of a supportive team that values your contributions.
- Why this job: Make a real impact while travelling and working with cutting-edge technology.
- Qualifications: Passion for tech, strong communication skills, and project management experience.
The predicted salary is between 35000 - 45000 £ per year.
Responsibilities
- Project manage rollouts of multiple locations across regions
- Provide key insights and support for our Strategic/Enterprise customers
- Travel to customers’ locations to help with implementation and provide technical support
- Plan and organize training sessions with business owners, management team, and/or staff
- Provide key Lightspeed Partners with support and timely training when needed
- Guide customers through their setup, implementations and integrations; follow up with key customers
- Install and troubleshoot networking devices including routers and wireless access points
- Document and track key customer installation, network details, schematics and other on-site services
- Communicate with our development team regarding current and ongoing customer and product issues
- Represent Lightspeed as company ambassadors for all new and existing customers
Qualifications
- Passion for technology
- Technical or hardware installation and support experience
- Flexible availability to work evenings and weekends
- Ability to travel to customer sites in defined areas
- Highly organized, self‑motivated and self‑educated; ability to manage own schedule
- Excellent communication and presentation skills in English
- Strong attention to detail with an emphasis on customer service
Ideal Candidate Benefits
- Networking fundamentals knowledge
- Previous experience in the hospitality industry (restaurants, hotels, etc.)
- Experience managing larger project initiatives
Benefits
- Ability to work in a truly flexible environment
- Career opportunities in a growing company
- Team size that allows real impact
- Lightspeed share scheme
- Company pension program
- Health and wellness benefits
- Mental health online platform and counseling
Field Implementation Consultant employer: Lightspeed Commerce
Contact Detail:
Lightspeed Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Implementation Consultant
✨Tip Number 1
Get to know the company inside out! Research Lightspeed's values, products, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions related to project management and technical support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Implementation Consultant
Some tips for your application 🫡
Show Your Passion for Tech: We want to see your enthusiasm for technology shine through in your application. Share any relevant experiences or projects that highlight your technical skills and passion for hardware installation and support.
Be Organised and Detail-Oriented: As a Field Implementation Consultant, organisation is key! Make sure your application reflects your ability to manage multiple tasks and pay attention to detail. Use bullet points to clearly outline your experiences and skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Highlight your experience with project management and customer service to show us you’re the right fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Lightspeed Commerce
✨Know Your Tech
Brush up on your technical knowledge, especially around networking devices like routers and wireless access points. Be ready to discuss your past experiences with hardware installation and support, as this will show your passion for technology.
✨Project Management Prowess
Prepare to talk about your experience managing multiple projects simultaneously. Think of specific examples where you successfully rolled out implementations or training sessions, as this aligns perfectly with the responsibilities of a Field Implementation Consultant.
✨Customer-Centric Mindset
Demonstrate your strong attention to detail and customer service skills. Share stories that highlight how you've gone above and beyond to support customers, especially in challenging situations. This will resonate well with the interviewers.
✨Flexibility is Key
Since the role requires travel and flexible hours, be prepared to discuss your availability and willingness to adapt. Show enthusiasm for working evenings and weekends if needed, as this reflects your commitment to the job and the company.