At a Glance
- Tasks: Build and maintain strong relationships with clients, ensuring they maximise value from Lightspeed's products.
- Company: Join Lightspeed, a leading tech company fostering innovation and inclusivity.
- Benefits: Enjoy a flexible work environment, career growth opportunities, and a culture that celebrates performance.
- Other info: Be part of a diverse team committed to creating an inclusive workplace.
- Why this job: Make a real impact by helping clients achieve their goals with cutting-edge solutions.
- Qualifications: Fluency in French and experience in SaaS or technology roles are essential.
The predicted salary is between 50000 - 65000 £ per year.
We’re looking for a French Speaking Account Manager to join our Lightspeed team in Belfast. You will be responsible for building and maintaining lasting relationships with Lightspeed's accounts. With your knowledge of their goals, you will be tasked with introducing them to Lightspeed’s suite of products and integrations to ensure they’re getting the best solution to help them achieve their goals.
In this pivotal role, you will be instrumental in cultivating and sustaining robust, long-term relationships with Lightspeed's valued accounts. Leveraging your deep understanding of each client's unique business targets and challenges, you will be responsible for strategically introducing them to Lightspeed’s comprehensive suite of innovative products and seamless integrations. Your expertise will be key in ensuring that clients are fully equipped with the optimal solutions to not only meet but exceed their individual goals, thereby maximising their success and satisfaction with Lightspeed.
Please note this role is based in Belfast with a must requirement of speaking French fluently.
What you will be doing:
- Drive adoption of Lightspeed Payments and software solutions, ensuring clients extract maximum value from our POS products, modules, and integrations.
- Serve as the primary point of contact, building trusted, long-term partnerships and proactively supporting client success.
- Guide account growth and upgrades, transitioning customers to advanced solutions tailored to their evolving business needs.
- Create new revenue opportunities, executing upsells, cross-sells, and expansions aligned with client goals.
- Deliver compelling product demos and support adoption, ensuring clients fully utilise Lightspeed’s suite of tools.
- Monitor and analyse account performance, tracking metrics such as Monthly Recurring Revenue (MRR), Net Retention Rate (NRR), customer health, and engagement.
- Proactively manage churn and satisfaction, identifying trends, resolving issues, and strengthening long-term client relationships.
- Negotiate and close agreements, securing favourable terms while consistently achieving renewal, retention, and growth targets.
- Contribute to and execute sales and marketing initiatives aimed at enhancing the customer experience and increasing Lightspeed's Monthly Recurring Revenue (MRR).
What you need to bring:
- Fluency in French.
- Demonstrated success in quota-carrying SaaS or technology roles, consistently achieving revenue growth and retention targets.
- Skilled at identifying client challenges, tailoring solutions, and delivering long-term value through strategic account management.
- Build trust and credibility with clients, including executive-level stakeholders, fostering lasting partnerships.
- Understand complex business models, align solutions with client goals, and make data-driven decisions to optimise outcomes.
- Proficient in Salesforce and sales tools for forecasting, pipeline management, and maintaining accurate, actionable customer data.
- Articulate ideas clearly, influence cross-functional teams, and secure mutually beneficial agreements with clients.
- Anticipate client needs, navigate challenges, manage multiple accounts, and thrive in fast-paced environments.
What’s in it for you?
- A flexible work environment that empowers you to do your best work.
- A culture that celebrates performance.
- The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard.
- Career-defining opportunities.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
Account Manager - French Speaking in Belfast employer: Lightspeed Commerce
At Lightspeed, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Strategic Account Executive in the UK, you'll benefit from a supportive environment that prioritises employee growth, with access to ongoing training and development opportunities. Join us to make a meaningful impact in the hospitality sector while enjoying competitive compensation and a commitment to inclusivity and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - French Speaking in Belfast
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager - French Speaking at Lightspeed Commerce, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Lightspeed Commerce. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager - French Speaking. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager - French Speaking in Belfast
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Lightspeed Commerce:When writing your cover letter, make sure to tailor your message specifically for Lightspeed Commerce. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Lightspeed Commerce
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Lightspeed Commerce that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Lightspeed Commerce that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Lightspeed Commerce’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
