At a Glance
- Tasks: Help customers discover their needs and close deals through engaging presentations.
- Company: Join Lightspeed, a global leader in commerce solutions with a vibrant culture.
- Benefits: Enjoy flexible PTO, health benefits, and a share scheme to feel like an owner.
- Why this job: Make a real impact in a dynamic environment while growing your sales skills.
- Qualifications: Sales experience and a passion for customer relationships are key.
- Other info: Be part of a supportive team that celebrates your successes and encourages growth.
The predicted salary is between 28800 - 48000 £ per year.
Hey! Welcome to Lightspeed! Are you actively looking for a new opportunity? Or just looking at what the market has to offer at the moment? We would love to speak to you. With teams around the world, Lightspeed is a global business which provides a one-stop commerce platform to customers in hospitality, e-commerce, and retail. Lightspeed is an organisation that has experienced significant growth with more than 2,500 employees in more than 14 countries worldwide.
What You’ll Be Responsible For
As an Account Executive, you will help prospective customers discover their requirements, lead 1-on-1 demonstrations, prepare quotes and help prepare new customers for the implementation of Lightspeed. Our goal is to improve the customer experience through an intuitive POS interface and fast payment processing, plus help our customers grow their business through sophisticated and industry leading business reporting. You will lead the product presentations mainly via video calls and then introduce the workflow and build the appropriate solution together with the customer. Once the solution has been found, you will lead the price negotiations and succeed in closing deals.
Collaboration is key at Lightspeed and this is how we achieve success. You will work closely with Sales Engineering and Sales Development Representatives to achieve scheduling appointments with prospective customers.
What You’ll Be Bringing To The Team
We expect you to quickly build a relationship with the customer, you are able to proactively address questions the customer has and will have a deep understanding of our solutions. We value our customers, in that you must be able to understand the process from the point of view of the customer and put the customer experience first. Experience and knowledge in a Hospitality environment is a recommended plus.
Sales: Experience in leading discovery conversations through to closing deals; You are familiar with a full sales cycle in B2B including; customer relationship management, impact discovery, quotation preparation, negotiations, and pipeline management.
Language: You will present the product to local prospects. This requires speaking and writing in the local language, along with business English.
Drive: Perseverance and Energy, we promise you that no day is the same - Lightspeed is an energetic environment with an open feedback culture and room for initiatives and ideas.
Even Better If You Have, But Not Necessary
- Experience with Hospitality
- Experience with Salesforce.com
- Bachelor's degree
What’s in it for you?
You will learn everything about us, our story, the colleagues, our workflow and you will receive a practical onboarding. We have the ability to move fast like an innovative start-up with the expertise and capabilities of a global scale-up. The result: a team of both new and experienced professionals led by supportive and approachable managers who recognize and reward your work. You will be part of a team that likes to work together, help each other, share insights and achieve success.
Come Live The Lightspeed Experience Genuine career opportunities in a company that’s creating new jobs every day; Work in a team big enough for growth but lean enough to make a real impact.
… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:
- Lightspeed share scheme (we are all owners)
- Company pension program
- Health and wellness benefit
- Flexible PTO
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- Language classes & LinkedIn Learning license
- Volunteer day
Read more about all Lightspeed benefits on our career page.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who We Are
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Account Executive (Sales) employer: Lightspeed Commerce
Contact Detail:
Lightspeed Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive (Sales)
✨Tip Number 1
Get to know Lightspeed! Dive into their website and social media to understand their culture, products, and values. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! As an Account Executive, you'll need to lead product presentations. Rehearse your demo skills with friends or in front of a mirror to build confidence and ensure you can engage prospects effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a referral, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows appreciation and keeps you fresh in their minds, making it more likely they'll think of you when decisions are made.
We think you need these skills to ace Account Executive (Sales)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the company.
Tailor Your Application: Make sure to customise your application to fit the Account Executive role. Highlight your relevant experience in sales and customer relationships, and how you can contribute to our mission at Lightspeed.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. Whether it’s leading a successful sales pitch or managing client relationships, we want to see how you’ve made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Lightspeed Commerce
✨Know Your Product Inside Out
As an Account Executive, you'll be leading product presentations and demonstrations. Make sure you understand Lightspeed's offerings thoroughly, including features, benefits, and how they solve customer pain points. This will help you answer questions confidently and tailor your pitch to each prospect.
✨Master the Sales Cycle
Familiarise yourself with the full B2B sales cycle, from discovery conversations to closing deals. Be prepared to discuss your previous experiences in managing customer relationships, preparing quotes, and negotiating prices. Showing that you can navigate this process smoothly will impress your interviewers.
✨Emphasise Customer Experience
Lightspeed values a customer-first approach. During your interview, highlight your ability to build relationships and understand customer needs. Share examples of how you've successfully addressed customer queries and improved their experience in past roles.
✨Show Your Energy and Drive
Lightspeed is known for its energetic environment. Convey your enthusiasm for the role and the company during the interview. Share stories that demonstrate your perseverance and how you thrive in fast-paced settings. This will show that you're a great fit for their dynamic culture.