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For Companies At a Glance
- Tasks: Help customers discover their needs and tailor Lightspeed solutions for success.
- Company: Join a global leader in commerce solutions with a vibrant team culture.
- Benefits: Enjoy flexible PTO, health benefits, and a share scheme to become an owner.
- Why this job: Make a real impact by enhancing customer experiences in a dynamic environment.
- Qualifications: Sales experience and a passion for customer relationships are key.
- Other info: Collaborative team atmosphere with genuine career growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Lightspeed is a global business with teams around the world providing a one-stop commerce platform to customers in hospitality, e-commerce, and retail. Lightspeed has more than 2,500 employees in more than 14 countries worldwide.
As an Account Executive, you will help prospective customers discover their requirements, lead 1-on-1 demonstrations, prepare quotes and help prepare new customers for the implementation of Lightspeed. Our goal is to improve the customer experience through an intuitive POS interface and fast payment processing, plus help our customers grow their business through sophisticated and industry leading business reporting.
You will lead the product presentations mainly via video calls and then introduce the workflow and build the appropriate solution together with the customer. Once the solution has been found, you will lead the price negotiations and succeed in closing deals.
Collaboration is key at Lightspeed and this is how we achieve success. You will work closely with Sales Engineering and Sales Development Representatives to achieve scheduling appointments with prospective customers.
We expect you to quickly build a relationship with the customer, proactively address questions the customer has and have a deep understanding of our solutions. We value our customers, and you must be able to understand the process from the point of view of the customer and put the customer experience first. Experience and knowledge in a Hospitality environment is a recommended plus.
Experience in leading discovery conversations through to closing deals; you are familiar with a full sales cycle in B2B including customer relationship management, impact discovery, quotation preparation, negotiations, and pipeline management.
You will present the product to local prospects, which requires speaking and writing in the local language, along with business English.
Perseverance and energy are essential; Lightspeed is an energetic environment with an open feedback culture and room for initiatives and ideas.
Even better if you have:
- Experience with Hospitality
- Experience with Salesforce.com
What’s in it for you? You will learn everything about us, our story, the colleagues, our workflow and you will receive a practical onboarding. We have the ability to move fast like an innovative start-up with the expertise and capabilities of a global scale-up. The result: a team of both new and experienced professionals led by supportive and approachable managers who recognise and reward your work. You will be part of a team that likes to work together, help each other, share insights and achieve success.
Genuine career opportunities in a company that’s creating new jobs every day; work in a team big enough for growth but lean enough to make a real impact.
Benefits include:
- Lightspeed share scheme (we are all owners)
- Company pension program
- Health and wellness benefit
- Flexible PTO
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For a glimpse into our world check out our career page.
Account Executive employer: Lightspeed Commerce
Contact Detail:
Lightspeed Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Get to know the company inside out! Research Lightspeed's products and services, especially in hospitality. This will help you tailor your pitch and show potential customers that you understand their needs.
✨Tip Number 2
Practice your presentation skills! Since you'll be leading product demos via video calls, make sure you're comfortable with the tech and can engage your audience. A confident delivery can make all the difference.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into the company culture and help you stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Lightspeed team. Let's make it happen together!
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in sales and customer relationships. Show us how your skills align with the Account Executive role and the hospitality industry.
Showcase Your Communication Skills: As an Account Executive, you'll be leading product presentations and negotiations. Use your application to demonstrate your written communication skills and ability to engage with potential customers effectively.
Highlight Relevant Experience: If you've got experience in a hospitality environment or with B2B sales cycles, make it shine! We want to see how your background can help you understand our customers' needs better.
Apply Through Our Website: We encourage you to apply directly through our career page. It’s the best way for us to receive your application and get you into our hiring process quickly!
How to prepare for a job interview at Lightspeed Commerce
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Lightspeed's products and how they cater to the hospitality sector. Familiarise yourself with the features, benefits, and common customer pain points. This will help you tailor your responses and demonstrate your ability to connect the product to potential customers' needs.
✨Practice Your Presentation Skills
As an Account Executive, you'll be leading product demonstrations via video calls. Practise presenting the product in a clear and engaging manner. You could even record yourself or do mock presentations with friends to get comfortable with the flow and anticipate questions that might come up during the actual interview.
✨Showcase Your Relationship-Building Skills
Lightspeed values strong customer relationships, so be prepared to discuss your experience in building rapport with clients. Share specific examples of how you've successfully navigated customer interactions, addressed their concerns, and ultimately closed deals. This will highlight your suitability for the role.
✨Emphasise Your Teamwork Experience
Collaboration is key at Lightspeed, so be ready to talk about your experiences working in teams. Discuss how you've collaborated with sales engineers or other departments to achieve common goals. This will show that you understand the importance of teamwork in driving success and are ready to contribute to the company culture.
