Strategic Account Executive

Lightspeed is looking for a Strategic Account Executive to join our UK Sales team. As a Strategic Account Executive focused on new business, you'll be at the forefront of our company's growth in the UK, driving revenue by identifying, pursuing, and closing strategic deals with high-value clients across the hospitality sector, including fine dining restaurants, hotels, and multi-location chains.

This role requires a proactive, results-oriented sales professional with a proven track record of consistently exceeding targets in a direct sales environment. You'll act as a trusted advisor, taking the time to understand prospective clients' complex business needs and delivering tailored solutions that drive value.

What you'll be doing:

• Proactively identify high-potential hospitality prospects and demonstrate how Lightspeed optimises operations and enhances the guest experience.
• Develop and execute sales strategies to win key hospitality accounts using Lightspeed's POS, online ordering, and inventory management solutions.
• Maintain a consistent pipeline of qualified opportunities while promoting the future-ready Lightspeed K series platform for restaurants, bars, and hotels.
• Deliver compelling product demonstrations that showcase how Lightspeed streamlines operations and improves guest experiences.
• Manage complex sales opportunities from initial outreach through negotiation and close, highlighting the value of Lightspeed's integrated payments and operational efficiencies.
• Consistently exceed quarterly and annual sales targets, driving adoption of Lightspeed's hospitality technology.
• Build trusted relationships with owners, managers, and senior decision-makers by aligning Lightspeed's solutions with their unique business needs.
• Gain a deep understanding of customers' goals and challenges, leveraging Lightspeed's analytics and reporting capabilities to support successful onboarding and long-term customer success.
• Support additional sales and marketing initiatives designed to improve the customer experience while growing Lightspeed's Monthly Recurring Revenue (MRR).
• Maintain accurate records of sales activities and prospect interactions within the CRM system.
• Contribute to wider team objectives and organisational goals, even when this involves supporting activities outside your core responsibilities.

What you'll bring:

• 4+ years' experience in direct outbound sales, with a proven track record of managing the full sales cycle and consistently exceeding targets.
• Experience selling IT solutions, software, e-commerce platforms, cloud applications, SaaS, POS systems, or technology solutions within retail, hospitality, or related industries.
• Demonstrated expertise in leading high-value negotiations and closing strategic deals.
• Strong critical thinking skills, with the ability to assess complex situations and develop effective, results-oriented solutions.
• Excellent verbal, written, and presentation skills, with the confidence to engage and influence senior stakeholders.
• A relationship-driven approach, with strong emotional intelligence and active listening skills that build trust with decision-makers.
• Experience using Salesforce or similar CRM platforms to manage pipelines, track opportunities, and maintain accurate forecasting.
• The ability to thrive in a fast-paced, evolving environment, demonstrating resilience, persistence, and a strong results-oriented mindset.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We strive to provide a workplace where everyone belongs.