Senior Field Account Executive in London

Lightspeed is looking for a motivated and collaborative Senior Field Account Executive to join our growing London Hospitality team. Based in London, you will be responsible for building strong relationships across your region, supporting hospitality businesses in finding the right solutions, and guiding them through their entire journey with Lightspeed – delivering the full value of the Lightspeed ecosystem, ensuring our partners achieve sustainable growth from the initial discovery through to long‐term advocacy.

What you'll be doing:

• Develop and maintain an advanced understanding of the London hospitality landscape to spot proactively trends and opportunities.
• Leverage market research and insights to shape effective territory sales plans.
• Manage a mixture of complex and high‐velocity sales cycles from discovery and solution design through sophisticated contract negotiations and high‐touch implementation handovers.
• Consistently outperform monthly MRR targets by applying an entrepreneurial mindset to territory management, focusing on high‐LTV accounts and portfolio expansion.
• Guide clients from needs analysis and solution design through proposals, contract agreements, and seamless onboarding.
• Deliver high‐impact presentations and live demonstrations that translate Lightspeed's technical capabilities into clear business outcomes for owners and operators.
• Maintain a rigorous, high‐integrity Salesforce pipeline; managing your own workload and updating the team accordingly with precise revenue forecasting and data‐backed regional insights.
• Spearhead outbound initiatives and represent the brand at premier industry events to cultivate a high‐quality pipeline and build long‐term leads.
• Provide customer feedback to sales, marketing and product teams to refine strategies and achieve collective targets.
• Coach junior team members on advanced prospecting techniques, objection handling, and complex deal navigation to accelerate overall team performance and cultural excellence.

What you need to bring:

• High‐performance experience in Field or outbound sales, with a track record of navigating complex, solution‐based sales within the technology, SaaS, or hospitality ecosystems.
• A deep understanding of the hospitality industry, including key segments and operational considerations is ideal.
• Advanced in sales development best practice – building pipelines, territory planning, and driving new business with strong organisational ability.
• Demonstrated success in consistently exceeding aggressive MRR targets and significantly contributing to regional market‐share expansion.
• Proficient in using Salesforce or similar CRM systems to manage opportunities and track performance.
• Confident communicator with excellent customer relationship and interpersonal skills and the ability to simplify complex technical value propositions.
• Analytical mindset with a data‐driven approach to decision‐making and performance improvement.
• A self‐starting, agile mindset with the ability to operate autonomously in a high‐growth, fast‐paced environment, acting as a brand ambassador and mentor within the regional team.

What's in it for you:

• Genuine career growth opportunities based on performance within a company that's continuously expanding.
• Work with highly skilled people who are as passionate about sales & marketing as you are.
• An environment that encourages initiatives and leadership.
• Work in a team big enough for growth but lean enough to make a real impact.
• Fun activities with your teammates & social events throughout the year.
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story.

Benefits:

• Lightspeed equity scheme (we are all owners).
• Flexible Paid Time Off – providing you the freedom to take time off however you like.
• Private Medical Insurance and cash health plan for optical, dental and more.
• Health & Wellness Credit – expense up to 400 GBP per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health.
• Mental Health Support through the LifeWorks and Modern Health Apps – each employee gets access to this platform.
• LinkedIn Learning – we provide free access to LinkedIn learning along with your career GPS to help you learn & grow.
• Time off to volunteer and give back to your community.
• Transit benefit – if you travel by public transport to our London offices.
• A variety of drinks & snacks in our offices in London.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‐free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.