At a Glance
- Tasks: Lead strategic hospitality accounts and build long-term partnerships.
- Company: Join Lightspeed Commerce, a leader in innovative hospitality solutions.
- Benefits: Competitive salary, flexible working options, and growth opportunities.
- Other info: Dynamic role with cross-functional collaboration and career advancement.
- Why this job: Make a real impact in the hospitality industry with your expertise.
- Qualifications: Experience in account management; hospitality or POS background is a plus.
The predicted salary is between 63000 - 77000 £ per year.
Lightspeed Commerce, Inc. is seeking an experienced Strategic Account Manager to lead our most strategic hospitality customers in the UK, owning relationships and driving long-term partnerships. You will drive growth, monitor usage and health scores, run quarterly business reviews, and collaborate with Product and Customer Success teams to optimize adoption and renewals.
Fluent English required. A background in hospitality or POS is a plus; this is a client-facing role with cross-functional.
Enterprise Hospitality Accounts Lead employer: Lightspeed Commerce, Inc.
Lightspeed is an exceptional employer, offering a vibrant work culture that fosters genuine career growth and encourages initiative within a diverse and inclusive environment. As a Strategic Account Manager in London, you will collaborate with passionate professionals while enjoying unique benefits such as a health and wellness credit, mental health support, and the flexibility to work from anywhere for 60 days a year, all while making a meaningful impact in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Hospitality Accounts Lead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lightspeed Commerce, Inc.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lightspeed Commerce, Inc.
Don't be shy about reaching out to Lightspeed Commerce, Inc. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Enterprise Hospitality Accounts Lead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lightspeed Commerce, Inc. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lightspeed Commerce, Inc.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
