At a Glance
- Tasks: Lead HR operations and manage complex employee relations cases across the UK & Ireland.
- Company: Join Lightsource bp, a leader in renewable energy committed to sustainability.
- Benefits: Enjoy competitive salary, bonuses, health insurance, and opportunities for personal development.
- Other info: Be part of an inclusive community that values your ideas and promotes responsible practices.
- Why this job: Make a real impact in the energy transition while growing your career in a supportive environment.
- Qualifications: Extensive experience in employee relations and HR operations, ideally with SuccessFactors knowledge.
The predicted salary is between 60000 - 75000 € per year.
We are Lightsource bp – and we’re on a mission to become a global leader in onshore renewables, anchored by our proven track record in solar development. For over a decade we’ve been actively working to diversify the way our world is powered with sustainable and responsible renewable power. We work to safely deliver affordable, reliable, large-scale onshore renewable and energy storage solutions to help the world decarbonise. Our growing business is constantly innovating and investing to help drive the energy transition. Our people and projects are focused on supporting long‑term sustainable growth and energy security. Lightsource bp operates with five core values: Safety, Integrity, Respect, Sustainability, and Drive.
We seek to attract and hire individuals who share our commitment to creating a safe workplace, uphold the highest standards of integrity, and demonstrate respect for colleagues, communities, and the environment. Our recruitment process promotes sustainability by valuing long‑term growth and responsible practices, while seeking candidates with the drive to innovate and lead in the global energy transition. Together, these values shape how we engage, assess, and welcome talent to join us in delivering transformational solar power solutions worldwide.
What you’ll do (the role)
Summary
We are seeking an experienced People & Culture (P&C) Operations Manager with strong Employee Relations expertise to lead end‑to‑end HR operations for the UK & Ireland. Reporting into the Head of EMEA P&C Operations, this role combines operational P&C leadership with deep ER case ownership. This position is critical in managing HR operations processes, complex employee relations (ER) cases including disciplinary and dismissal procedures and supporting HRIS utilisation with a strong command of SuccessFactors. This role is perfect for an experienced, pragmatic, ER‑focused HR professional who thrives on operational excellence within a fast‑paced, matrix organisation.
Duties and Responsibilities
- Employee Relations & Case Management
- Ensure all ER cases are handled in line with employment legislation, ACAS guidance, and company policy.
- Lead and manage complex ER cases end‑to‑end including investigations, disciplinary processes, grievances, capability cases, redundancies, and dismissals.
- Support and guide managers and HRBPs through formal hearings and appeals, ensuring procedural fairness and defensible outcomes.
- Maintain robust case documentation.
- HR Operations & BAU Management
- Supported by a P&C Coordinator, manage full cycle HR Operations activities including onboarding, offboarding, job changes, leave of absence, return to work, benefits administration, payroll liaison, contract management, employee questions and queries, as well as the maintenance of employee records in SuccessFactors.
- Lead the administration and continuous improvement of HR policies, processes, and compliance aligned with UK & Ireland employment law.
- Stakeholder Collaboration and Support
- Act as a trusted HR Operations partner to business leaders, HR Business Partners, and payroll teams, ensuring seamless and compliant HR service delivery.
- Work closely with the regional HR Operations and wider P&C teams to ensure alignment on best practices and policy adherence.
- Support HR projects related to policy and process improvements, and payroll rollouts as required.
What you’ll need to succeed
- Experience & Skills
- Extensive Employee Relations experience managing complex and sensitive ER cases including investigations, disciplinary hearings, and dismissal proceedings.
- Proven experience in HR Operations management within UK & Ireland, ideally supporting multiple locations or countries in a matrix environment.
- Practical knowledge and experience with SuccessFactors HRIS or similar HR technology systems.
- Strong understanding of UK employment law, contractual entitlements, and compliance issues.
- Ability to manage sensitive and complex employee relations matters objectively and with empathy.
- Excellent organisational skills and the ability to prioritise multiple BAU duties effectively in a fast‑paced environment.
- Legal qualification, employment law certification, or demonstrable advanced ER expertise is highly desirable.
- Personal Attributes
- Proactive, pragmatic problem solver with a strong customer service orientation.
- High attention to detail with excellent written and verbal communication skills.
- Resilient and calm under pressure, maintaining confidentiality and professionalism at all times.
- Collaborative team player who influences positively across levels and disciplines.
Why you’ll want to work for us
Our company is a place where you can be yourself and grow, a place where your ideas and opinions matter. Be you: We pride ourselves on being an inclusive community, where every individual is valued and treated with respect. Be responsible: Our culture is driven by our core values – from operating safely to ensuring our projects are responsible. Be recognized: Alongside a competitive salary, we offer a variety of benefits including annual bonus, retention bank, health insurance, pension and other local benefits. Be inspired: Beyond your day‑to‑day working life at Lightsource bp, there’s a variety of initiatives that will contribute to your own personal development. These include our charitable causes, supporting our solar honey project, or volunteering on our VIBES committee to name a few.
Our core values: Lightsource bp truly cares about creating a sustainable future through safe, responsible and meaningful low carbon energy projects. Our core values of Safety, Integrity, Respect, Sustainability and Drive are the guiding principles for everything we do.
HR Operations Manager, UK & Ireland employer: Lightsourcelabs
At Lightsource bp, we are committed to fostering an inclusive and dynamic work environment where every employee is valued and empowered to contribute to our mission of sustainable energy. Our culture is built on core values of Safety, Integrity, Respect, Sustainability, and Drive, ensuring that you not only thrive in your role as HR Operations Manager but also have ample opportunities for personal and professional growth. With competitive benefits, a focus on employee well-being, and initiatives that support community engagement, Lightsource bp is an exceptional employer for those looking to make a meaningful impact in the renewable energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Manager, UK & Ireland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand how your experience aligns with their mission, especially around sustainability and innovation. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your experience with employee relations and HR operations. The more you rehearse, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission at Lightsource bp.
We think you need these skills to ace HR Operations Manager, UK & Ireland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Operations Manager role. Highlight your Employee Relations experience and any relevant HR Operations management skills. We want to see how your background aligns with our mission and values!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about renewable energy and how your skills can contribute to our goals. Keep it concise but impactful – we love a good story!
Showcase Your Values:We’re all about Safety, Integrity, Respect, Sustainability, and Drive. Make sure to weave these values into your application. Show us how you embody these principles in your work and interactions!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Lightsourcelabs
✨Know Your ER Stuff
Make sure you brush up on your Employee Relations knowledge. Understand the key legislation and ACAS guidance that governs ER cases, as well as the specific processes for handling investigations and disciplinary actions. Being able to discuss these confidently will show that you're not just familiar with the theory but can apply it in practice.
✨Showcase Your HR Operations Experience
Prepare to talk about your previous HR operations roles, especially any experience you have with SuccessFactors or similar HRIS systems. Be ready to share specific examples of how you've managed onboarding, offboarding, and other HR processes, highlighting your ability to improve efficiency and compliance in a fast-paced environment.
✨Emphasise Your Values
Lightsource bp is all about Safety, Integrity, Respect, Sustainability, and Drive. Think about how your personal values align with theirs and be prepared to give examples of how you've demonstrated these in your past roles. This will help you connect with the interviewers on a deeper level.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and future projects. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you too. Plus, it gives you a chance to engage with the interviewers and make a lasting impression.
