EMEA Platform Support Engineer — ML Infra in Production in London

EMEA Platform Support Engineer — ML Infra in Production in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Lightning AI

At a Glance

  • Tasks: Support ML engineers by diagnosing and resolving complex issues in production environments.
  • Company: Join Lightning AI, a leader in AI technology, based in London.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic team environment with excellent career advancement opportunities.
  • Why this job: Be part of the next generation of ML applications and make a real impact.
  • Qualifications: Strong background in Kubernetes, Linux systems, and machine learning infrastructure.

The predicted salary is between 60000 - 80000 £ per year.

Lightning AI seeks a Platform Support Engineer in London to support ML engineers with large-scale AI workloads. In this hybrid role, you will partner with customer teams, diagnosing and resolving complex issues in production environments, ensuring reliability and improving operational efficiency.

The ideal candidate has a strong background in Kubernetes and Linux systems, along with experience in machine learning infrastructure. Join us to contribute to the next generation of ML applications.

EMEA Platform Support Engineer — ML Infra in Production in London employer: Lightning AI

Lightning AI is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong focus on employee growth, we provide ample opportunities for professional development and hands-on experience with cutting-edge machine learning technologies. Our hybrid work model ensures flexibility while you contribute to impactful projects that shape the future of AI.

Lightning AI

Contact Details:

Lightning AI Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land EMEA Platform Support Engineer — ML Infra in Production in London

Tip Number 1

Network like a pro! Reach out to current or former employees at Lightning AI on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!

Tip Number 2

Show off your skills! Prepare a mini-project or case study that highlights your experience with Kubernetes and Linux systems. This will not only impress the interviewers but also demonstrate your hands-on expertise.

Tip Number 3

Practice makes perfect! Get together with friends or fellow job seekers to do mock interviews. Focus on common questions related to ML infrastructure and troubleshooting in production environments.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you stand out in the hiring process.

We think you need these skills to ace EMEA Platform Support Engineer — ML Infra in Production in London

Kubernetes
Linux Systems
Machine Learning Infrastructure
Problem Diagnosis
Issue Resolution
Operational Efficiency
Collaboration Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with Kubernetes, Linux systems, and machine learning infrastructure. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Platform Support Engineer role and how you can contribute to our team. We love seeing genuine enthusiasm and a clear understanding of what we do.

Showcase Problem-Solving Skills:In your application, highlight specific examples where you've diagnosed and resolved complex issues in production environments. We’re looking for candidates who can demonstrate their ability to improve operational efficiency, so share those success stories!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lightning AI!

How to prepare for a job interview at Lightning AI

Know Your Tech Inside Out

Make sure you brush up on your Kubernetes and Linux systems knowledge. Be ready to discuss how you've used these technologies in past roles, especially in relation to machine learning infrastructure. The more specific examples you can provide, the better!

Understand the Role's Challenges

Familiarise yourself with common issues faced by ML engineers in production environments. Think about how you would approach diagnosing and resolving these problems. Showing that you understand the challenges will impress the interviewers.

Showcase Your Problem-Solving Skills

Prepare to discuss real-life scenarios where you've had to troubleshoot complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and how you improved operational efficiency.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how they measure success in this role. This shows your genuine interest and helps you gauge if it's the right fit for you.